Hardworking Aircraft Service Attendant with expertise in inspecting, cleaning and servicing vast different types of aircraft. Over 4 years of experience operating service and towing vehicles. Team player with excellent communication and interpersonal skills. Results-oriented with sound knowledge of machines and power equipment. Fantastic multitasker manages numerous assignments and competing demands. Great problem-solving and mechanical skills. Dedicated to working safely and in accordance with safety practice regulations and procedures.
Operations Manager: Quinn Pevera | +1 (203) 313-3447
• Greet customers entering establishments.
• Compute and record totals of transactions.
• Supervise others and provide on-the-job training.
•Inspect equipment and read order sheets to prepare for delivery to users.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Solicit sales of new or additional services or products.
• Negotiate transportation rates or services.
• Conduct or oversee contingency plan integration and operation. • Create or administer training.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Assist passengers entering or disembarking the aircraft.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Prepare passengers and aircraft for landing, following procedures.
• Give advice on sightseeing and shopping.
• Resolve any problems with itineraries, service, or accommodations.
• Compile information about flights from flight plans, pilot reports, radar, or observations.
• Analyze factors such as weather reports, fuel requirements, or maps to determine air routes.
• Complete daily activity reports and keep records of messages from aircraft.
• Inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed and direction of wind, or visibility problems.
• Monitor or direct the movement of aircraft within an assigned air space or on the ground at airports to minimize delays and maximize safety
Manager: Marianne Carrano Deszcz | (631) 404-5605
• Cleaned Kennels and facility rooms.
• Talked with customers and met with them personally to help them feel more comfortable leaving their dogs with us.
• Restocked water and food for dogs.
• Helped with cleaning and bathing dogs. Kept overall facilities in order.
• Interacted with customers on a day to day basis.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Solicit sales of new or additional services or products.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
Union Rep. : Ryan | +1 (631) 942-5449
Supervisor: Justin Wyhowanec | +1 (631) 612-0666
• Conduct routine and scheduled service checks
• Ensure equipment efficiency through proper cleaning, maintenance, and operation
• Make recommendations to improve maintenance operations
• Verified equipment is always in proper working condition
• Communicate clearly and professionally with customers daily
• Perform routine jobs, including servicing breaks and fuel systems
• Comply with all safety initiatives
• Recommend new equipment and/or procedures to direct supervisor
• Respond to maintenance requests quickly and efficiently
• Inspect facilities and report issues for fixing
• Troubleshoot equipment and use tools/knowledge to fix issues quickly and efficiently
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Order tests that could determine the causes of product malfunctions.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Solicit sales of new or additional services or products.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
• Recruit, interview, and select employees.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
• Discuss work problems or grievances.
• Develop or update procedures, policies, or standards.
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
• Coordinate activities with other supervisory personnel or with other work units or departments.
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Inspect passenger tickets to verify information and to obtain destination information.
• Assist passengers entering or disembarking the aircraft.
• Heat and serve prepared foods.
• Prepare passengers and aircraft for landing, following procedures.
• Greet customers entering establishments.
• Compute and record totals of transactions.
• Supervise others and provide on-the-job training