- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Investigated system issues and implemented resolutions to reduce downtime.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
- Played a pivotal role in the successful completion of high-stakes projects by providing crucial analytical support and insights.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Developed comprehensive risk management strategies to minimize potential losses and safeguard business interests.
- Facilitated cross-departmental collaboration, breaking down silos and encouraging information sharing to drive positive business outcomes.
- Evaluated emerging technologies for potential integration into company operations, driving innovation across various functions.
- Spearheaded process improvement initiatives, resulting in streamlined operations and enhanced organizational capabilities.
- Influenced policy decisions through comprehensive economic analyses that effectively communicated complex information to nonexperts.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Product owned by different portfolios and systems including:
Business Internet
International growth products
Price Plan analysis Tool
ECPD (EWI)
Sales Force and IQBR
Business account analysis tool (digital and non digital)
Ones message and system driven communications
My business digital online website (largest non DCX stakeholder)
- Led largest compliance product POC identification management
- Cultivated relationships with industry leaders and within company to share tips and information.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.