WILLIAM BERG IV
Aurora,CO
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Streets Technician III
THE CITY OF GREENWOOD VILLAGE
GREENWOOD VILLAGE
05.2016 - 12.2024
- Mow or edge lawns, using power mowers or edgers
- Operate vehicles and powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chain saws, electric clippers, sod cutters, and pruning saws
- Shovel snow from walks, driveways, or parking lots and spread salt in those areas
- Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features
- Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers or foliage
- Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses used on the fields.
- Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
- Operated complex irrigation systems with computer controls and extensive distribution lines.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
- Prioritized and corrected irrigation breaks to quickly restore service.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Completed pre- and post-operation inspections of equipment and performed preventive maintenance as needed.
- Removed snow, ice and debris from roadways after storms to clear major transportation routes.
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
- Operated all heavy equipment properly according to employer safety specifications.
- Filled potholes and smoothed out rough surfaces.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
Waiter
TAVERN TECH CENTER
GREENWOOD VILLAGE
05.2014 - 05.2016
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Cashier
BUFFALO WILD WINGS
CENTENNIAL
02.2010 - 05.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Supervise others and provide on-the-job training.
Education
High School Diploma -
HIGHLANDS RANCH HIGH SCHOOL
HIGHLANDS RANCH, CO05-2012
Skills
- Customer Service
- System Troubleshooting
- Works Well Under Pressure
- Attention to Detail
- Tech-Savvy
Hobbies and Interests
Music production, audio engineering, photography and video production. Wrenching on cars, motorcycles, etc. or really anything that requires mechanical or electrical aptitude.
Certification
Class A CDL
IMSA Traffic Signal Technician I
Timeline
Streets Technician III
THE CITY OF GREENWOOD VILLAGE
05.2016 - 12.2024
Waiter
TAVERN TECH CENTER
05.2014 - 05.2016
Cashier
BUFFALO WILD WINGS
02.2010 - 05.2014
High School Diploma -
HIGHLANDS RANCH HIGH SCHOOL