WILLIAM BETSILL
New Smyrna Beach
Summary
Personable and positive individual with exceptional communication and problem-solving skills. Brings a strong work ethic and proficiency in utilizing various systems and software to effectively manage customer relationships and provide top-notch service. Primary goal is to drive customer satisfaction and contribute to sales growth through exceptional service. Eager to learn and grow within a professional environment, continuously striving for excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Barista
Coffee Waves
02.2024 - 10.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Sales Associate, AT&T Mobie Device Consumer Sales
LZN Solutions Inc.
03.2023 - 08.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Aircraft Detail & Fuel Supervisor
Sterling Air
11.2022 - 02.2023
- Demonstrated strong attention to detail while working under tight deadlines, ensuring accurate completion of all assigned tasks.
- Delivered comprehensive aircraft detailing services to a diverse clientele, including private jet owners, commercial airlines, and government entities, ensuring each client received tailored service according to their unique needs.
- Maintained accurate documentation of performed work and completed tasks.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Fueled airline equipment according to exact work orders.
Education
ENCOMPASS ACADEMY
FAYETTEVILLE, GAWORLD CLASS TAE KWON DO
FAYETTEVILLE, GACOMMERCIAL PILOT CANDIDATE - TRAINING
FLIGHT SCHOOL
CORPUS CHRISTI, TX01.2025
STUDENT -
COVENANT COLLEGE
LOOKOUT MOUNTAIN, GA01.2022
Skills
- Results Driven
- Service Excellence
- Analytical Problem Solving
- Relationship building
- Adaptability and flexibility
- Excellent communication
Certification
- Health and Safety for Food Handlers Certification - ServSafe.
- Ground Operations Safety Training – IATA Training.
- Martial Arts, Tae Kwon Do Instructor
- Music Scholarship Recipient, Violin
- Orchestra Member, Violin
- NCAA DII Baseball Player
Timeline
Lead Barista
Coffee Waves
02.2024 - 10.2024
Sales Associate, AT&T Mobie Device Consumer Sales
LZN Solutions Inc.
03.2023 - 08.2023
Aircraft Detail & Fuel Supervisor
Sterling Air
11.2022 - 02.2023
WORLD CLASS TAE KWON DO
COMMERCIAL PILOT CANDIDATE - TRAINING
FLIGHT SCHOOL
STUDENT -
COVENANT COLLEGE
ENCOMPASS ACADEMY
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