Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Freelanced
07.2022 - Current
Increased brand awareness through development and implementation of successful public relations campaigns.
Designed and implemented social media strategies to align with business goals.
Expansive creative design to promote small businesses with visual concepts that promote identity.
Extensive knowledge of social media algorithms and catering algorithms to each clients niche.
Methodically choosing diction for each client to promote search engine optimization.
Researching market of each client daily to optimize traffic within their platform or website.
Developed and implemented tracking systems to measure results of posts and campaigns.
Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
Conducted research to determine current benchmark trends and audience preferences.
Restaurant Supervisor
Snooze AM Eatery
02.2021 - Current
Maximized guest experience through collaboration with management team and staff members to create a welcoming environment.
Continuously monitored front of house operations to ensure optimized profit to labor cost.
Problem-solved on a daily basis to ensure hospitable work environment and guest experience alike.
Completion of management curriculum to enhance leadership and pragmatic qualities.
Made interpersonal connections with guests and staff daily, encouraging feedback to implement positive change in the workplace.
Maintained extensive knowledge of menu items, ingredients, and allergens to support in sales optimization.
Assisted all positions such as bartenders, hosts and servers when needed to maintain steady work flow.
Trained new staff and outsourced management in day-to-day operations as well as company culture.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Supervised food presentation and plating to enhance visual appeal.
Sales Professional
Sportline
08.2020 - 02.2021
Responsible for driving additional online sales through website communication.
Managed online sales and communicated with customers to optimize experience.
Managed warehouse orders and ensured quality of product met standards daily.
Knowledge of Excel and comparable software to heighten organized productivity.
Coordinated with brand managers and owners to establish core values and sales optimization.
Supervised full-cycle sales delivery process by recruiting top talent and remaining up-to-date on product and system knowledge, customer service and administration.
Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Medical Technician
Westmont Living
10.2019 - 08.2020
Extensive knowledge on each residents care plan and medication schedule, side effects and progression of medication.
Managed time efficiently to ensure each resident received proper wound care and medication on time daily.
Maintained professional relationship with residents while making their needs, medical and emotional, a priority.
Collaborated with nurses, doctors and family to ensure each resident maintained optimized health and quality of life.
Assisted CNA's with resident peri-care, hygiene, and meals when needed.
Persevered through covid-19 restrictions while taking extra care with residents to ensure quality of life.
Substantial knowledge of creating personal chart-notes for each resident daily to ensure clear communication with each member of care staff and medical staff.
Knowledge of hospice care and emotional support for both family and residents during hospice care.
Created a safe space and knowledgeable staff to assist residents with dementia and Alzheimer's.
Barista Shift Lead
The Human Bean
03.2018 - 02.2019
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Used POS system to accurately enter orders and process payments.
Activities Coordinator
Salishan Spa & Golf Resort
06.2018 - 12.2018
Partnered across departments to run smooth, professional events and activities.
Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Coordinated with other entertainment venues to create joint promotional events.
Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Conducted research and analysis of market trends to determine potential opportunities for growth.