Summary

Overview

Work History

Education

Skills

Awards

Timeline

William Billups

South Hill,VA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

years of professional experience

Work History

Owner

L&W Cleaning, LLC

7144 Windsor Castle Way

04.2017 - Current

Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and developed team members to build human capital.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Founded and managed L&W Cleaning, LLC business, growing revenue to $113,000 in first year

REALTOR

Luxe Living Realty Group

9512 Ironbridge Rd. #200, Chesterfield, VA 23836

01.2017 - Current

A Virginia-licensed real estate agent in the brokerage of residential and commercial properties, producing over $97 million in 2020
Proven ability to increase agency revenue, closings, contracts, and client acquisition through marketing, sales, and customer relations
With a complete focus on continuing education and essential industry-related designations, leading our firm in over 90 transactions annually, we were ranked as the top-performing agent for the past two years.
Now managing a team of nine licensed agents- all producing over $1 million in sales annually, we're ranked as the top-producing real estate group monthly in 2021, meeting our 2021 sales goal of $120 million.
I have assisted buyers with finding ideal homes by assessing needs, requirements, and budgets, leading to $145 million in sales in 2022 and a projected $143 million in 2023.
Negotiated, facilitated, and managed real estate transactions.
Wrote contracts to outline sales and purchases of properties.

Store Manager

Walmart Stores INC

06.2009 - 01.2017

Overseen operations for a leading general merchandise retailer with an average of 120 associates and $29 million in annual revenue
Direct day-to-day operations of 40,000 sq. ft
Store generating more than $29M in annual revenue
Recruited, trained, mentored, and managed 120 hourly associates, ensuring continuous delivery of outstanding customer service
Directly supervised seven salaried managers, providing coaching and engendering accountability for store results and staff performance
Developed and implemented strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remained within budget.

Education

VA Real Estate/Broker's License -

Moseley Flint

Richmond, VA

08.2018

Business Leadership Certification -

Walmart Leadership Academy

Bentonville, AR

06.2014

BS Business Management - Business Management

Virginia Commonwealth University

821 West Franklin Street, Richmond, Virginia 23284

05.2011