William Billups
South Hill,VA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
15
15
years of professional experience
Work History
Owner
L&W Cleaning, LLC
04.2017 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Founded and managed L&W Cleaning, LLC business, growing revenue to $113,000 in first year
REALTOR
Luxe Living Realty Group
01.2017 - Current
- A Virginia-licensed real estate agent in the brokerage of residential and commercial properties, producing over $97 million in 2020
- Proven ability to increase agency revenue, closings, contracts, and client acquisition through marketing, sales, and customer relations
- With a complete focus on continuing education and essential industry-related designations, leading our firm in over 90 transactions annually, we were ranked as the top-performing agent for the past two years.
- Now managing a team of nine licensed agents- all producing over $1 million in sales annually, we're ranked as the top-producing real estate group monthly in 2021, meeting our 2021 sales goal of $120 million.
- I have assisted buyers with finding ideal homes by assessing needs, requirements, and budgets, leading to $145 million in sales in 2022 and a projected $143 million in 2023.
- Negotiated, facilitated, and managed real estate transactions.
- Wrote contracts to outline sales and purchases of properties.
Store Manager
Walmart Stores INC
06.2009 - 01.2017
- Overseen operations for a leading general merchandise retailer with an average of 120 associates and $29 million in annual revenue
- Direct day-to-day operations of 40,000 sq. ft
- Store generating more than $29M in annual revenue
- Recruited, trained, mentored, and managed 120 hourly associates, ensuring continuous delivery of outstanding customer service
- Directly supervised seven salaried managers, providing coaching and engendering accountability for store results and staff performance
- Developed and implemented strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remained within budget.
Education
VA Real Estate/Broker's License -
Moseley Flint
Richmond, VA08.2018
Business Leadership Certification -
Walmart Leadership Academy
Bentonville, AR06.2014
BS Business Management - Business Management
Virginia Commonwealth University
821 West Franklin Street, Richmond, Virginia 2328405.2011
Skills
- Merchandising / Product Presentation
- Purchasing and Vendor Management
- Operations Analysis / Inventory Planning
- Cost Reduction and Shrink Avoidance
- Sales Training and Team Building
- Recruiting and Stang Initiatives
- Budget Administration / Oversight
- Change / Turnaround Management
- Budget Administration
- Administrative Oversight
- Business Management
- Regulatory Compliance
- Labor Relations
- Bidding Processes
- Negotiation
- Sales Leadership
Awards
Top Producing Team July 2020 to Oct 2020, Jan 2021 to July 2021 Top Realtor of the Month- March 2017 to June 2017, Oct 2017 to June 2018, Sept 2018 to Nov 2018, May 2019 to March 2020 Best New Agent URER 2017 Leadership Excellence Award- Walmart 2015 "Top 1%"- Walmart Leadership Academy 2012-2014 Walmart Tuition Grant- 2010
Timeline
Owner
L&W Cleaning, LLC
04.2017 - Current
REALTOR
Luxe Living Realty Group
01.2017 - Current
Store Manager
Walmart Stores INC
06.2009 - 01.2017
VA Real Estate/Broker's License -
Moseley Flint
Business Leadership Certification -
Walmart Leadership Academy
BS Business Management - Business Management
Virginia Commonwealth University
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