Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Bishop

Hebron,KY

Summary

Dynamic Fulfillment Center Warehouse Associate at Amazon with expertise in logistics optimization and team leadership. Proven track record of exceeding performance targets and enhancing operational efficiency through process improvements. Skilled in data analysis and cross-functional collaboration, fostering a positive work environment while delivering exceptional results in high-pressure situations.

Overview

7
7
years of professional experience

Work History

Fulfillment Center Warehouse Associate

Amazon
07.2020 - Current
  • Operated an electric pallet jack to efficiently transport and organize inventory while ensuring safe handling of goods.
  • Collaborated with management to propose safety enhancements for building layout, improving operational efficiency.
  • Consistently achieved or exceeded daily performance targets in a high-volume, time-sensitive environment.
  • Maintained organized work areas, identifying process improvements to support overall warehouse operations.
  • Delivered cross-functional training to over 10 new associates on indirect warehouse roles, enhancing team versatility.
  • Utilized various material handling equipment, including electric pallet jacks and handheld scanners, for efficient goods movement.
  • Picked and prepared numerous daily shipments within controlled atmosphere warehouse environment.
  • Contributed to a positive, team-oriented atmosphere by promoting collaboration and effective communication.

Drive-Thru Lead

Frisch’s
07.2018 - 05.2020
  • Supervised drive-thru operations, ensuring fast, accurate, and friendly service to consistently meet customer satisfaction standards
  • Trained and coached 15+ team members on order accuracy, upselling techniques, and maintaining a clean and organized work environment
  • Managed high-volume periods efficiently by coordinating team roles and optimizing workflows to reduce wait times and improve service speed
  • Resolved customer concerns promptly and professionally, enhancing overall guest experience and promoting repeat business
  • Assisted with inventory checks and supply restocking to support smooth day-to-day operations

Education

Bachelor's - supply chain management

Western Governors University
07.2025

Skills

  • ISO 9000 standards
  • Forecasting and change management
  • Risk management
  • Inventory management
  • Data analysis and reporting
  • Microsoft Excel proficiency
  • Logistics optimization
  • Team leadership
  • Process improvement strategies
  • Problem-solving techniques
  • Cross-functional collaboration
  • Cost reduction initiatives
  • ERP systems expertise
  • Six Sigma methodologies
  • SQL, Tableau, and PowerPoint skills

Timeline

Fulfillment Center Warehouse Associate

Amazon
07.2020 - Current

Drive-Thru Lead

Frisch’s
07.2018 - 05.2020

Bachelor's - supply chain management

Western Governors University

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