Dynamic sales professional with a proven track record, excelling in relationship building and upselling. Skilled in developing sales strategies that drive revenue growth and enhance customer satisfaction. Adept at inventory management and closing techniques, consistently achieving high conversion rates through tailored client solutions.
Overview
18
18
years of professional experience
Work History
Equipment Sales Specialist
Bobcat of Brunswick
01.2020 - Current
Established long-term relationships with clients by providing exceptional service and support for their Construction , Landscaping or Agricultural equipment needs.
Developed customized proposals tailored to client needs, resulting in increased conversion rates from proposals to closed deals.
Participated in local trade shows and conferences to promote company products effectively within targeted markets.
Assisted clients in selecting the appropriate equipment for their specific requirements, ensuring optimal performance and satisfaction.
Provided after-sales support by coordinating with technical teams to resolve any issues or concerns promptly, ensuring customer satisfaction and repeat business.
Built relationships with customers and community to establish long-term business growth.
Inside Sales Coordinator
Sherrod Vans
05.2017 - 01.2020
Followed up with customers by phone and email to resolve issues quickly and answer questions.
Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
Initiated sales calls to existing customers to replenish inventories.
Interviewed customers to determine customers wants, needs and budget requirements
worked with inside design group to design customers vehicle and create a written budget proposal
contacted equipment suppliers to find, price and coordinate installation of specialty equipment for customers vehicles
made cold sales calls to Ford, GMC, Chevrolet and Ram Automobile dealers to present, offer and sale the Sherrod Product Line using Sherrod Bailment Chassis's
used Online Media to market and sell Sherrod Vehicles
Sales and Inventory Manager
Dan Vaden Chevrolet, Cadillac
06.2015 - 05.2017
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Monitored New Inventory levels and ordered New Inventory as needed to maintain proper inventory levels
Handled all transfers of New Vehicles to and from other dealerships
Assisted with day-to-day operations, working efficiently and productively with all team members.
Assisted customers in making informed decisions by offering detailed information on various automobile models.
Negotiated favorable deals for both parties involved, promoting repeat business opportunities in the future.
Demonstrated in-depth knowledge of financing options to assist clients in obtaining appropriate loans.
Organized test drives for interested clients, resulting in higher chances of closing sales deals.
Answered telephone and email inquiries from potential customers.
Negotiated purchase prices and explained sales, warranty, and optional products.
Responded to customer enquiries via telephone and email.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Prepared purchased vehicles and completed final delivery checks.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Used in-store system to locate inventory and place special orders for customers.
Sales Specialist/ Inventory Manager
Woody Folsom Ford
02.2013 - 06.2015
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Improved dealership reputation by maintaining a professional demeanor and high ethical standards throughout all transactions.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Engaged in friendly conversation with customer to better uncover individual needs.
Created and updated regular inventory reports and records.
Maintained sufficient inventory levels to meet customer demands at all times.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Contacted and Negotiated with other Ford Dealers to purchase and transfer in New Ford Inventory
Sales Manager
Woody Folsom Chevrolet
03.2011 - 02.2013
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
General Manager
Quality Preowned of Jesup
01.2009 - 03.2011
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Formulated policies and procedures to streamline operations.
Interacted well with customers to build connections and nurture relationships.
General Manager
Trapnell Chrysler Dodge Jeep and Ram
01.2007 - 01.2009
Worked with Department Managers to control costs to keep business operating within budget and increase profits.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Implemented operational strategies and effectively built customer and employee loyalty.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Guidance Office Records Clerk at Brunswick County Public Schools/Brunswick H.S.Guidance Office Records Clerk at Brunswick County Public Schools/Brunswick H.S.
Public Relations at The Township of South Brunswick-South Brunswick Township, NJPublic Relations at The Township of South Brunswick-South Brunswick Township, NJ