Dynamic plumber with extensive experience At Hiller Plumbing Heating & Cooling, specializing in piping installation and plumbing repairs. Proven track record of enhancing system efficiency and increasing client satisfaction through exceptional troubleshooting and project management skills. Adept at mentoring teams and delivering high-quality workmanship that consistently exceeds expectations. While spending time on farms appreciates value of hard work and determination to accomplish objectives. A family man who loves to travel. Relentlessly committed to fostering teamwork and collaboration through assistance.
Overview
13
13
years of professional experience
Work History
Plumbing Service Technician
Lee Company
Mount Juliet, TN
03.2026 - Current
Applied advanced diagnostic tools and techniques to diagnose plumbing issues and pinpoint underlying system faults.
Installed and repaired diverse plumbing components while maintaining plumbing system integrity and performance.
Conducted routine inspections to ensure compliance with safety standards.
Coached junior technicians on technical procedures, best practices, and skill-building for improved job readiness.
Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
Streamlined service processes, enhancing response times and customer satisfaction.
Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
Plumber
Hiller Plumbing Heating & Cooling
Nashville, TN
09.2023 - 03.2026
Installed new piping systems in various types of buildings following local building codes and regulations.
Installed valves, hangers, supports, and flanges inside piping systems.
Repaired plumbing systems, components, and equipment.
Performed regular maintenance on plumbing systems, preventing costly future repairs for customers.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
Measured, threaded, and cut materials for precise fit in plumbing installations.
Mentored junior plumbers, sharing industry expertise to improve overall team performance.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Addressed client concerns and ensured satisfaction with completed work, enhancing customer service experience.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Increased client retention, providing exceptional customer service through timely project completion.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance. maximized sales by upselling essential products during visits
Union Plumber
Local 572
Nashville, TN
02.2022 - 08.2023
Installed valves, hangers, supports, and flanges, ensuring optimal functionality of piping systems.
Installed valves, hangers, supports, and flanges inside piping systems.
Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
Complied with state plumbing codes throughout duration of each project.
Mentored junior plumbers, enhancing their skills and contributing to increased team efficiency.
Ensured compliance with state plumbing codes for all projects, maintaining safety and quality standards.
Mentored junior plumbers, sharing industry expertise to improve overall team performance.
Plumbing Installer
Hiller Plumbing Heating & Cooling
Nashville, TN
06.2021 - 02.2022
Revamped homes with modern water system solutions, enhancing functionality and user satisfaction
Installed water softeners, improving overall system efficiency and maintenance.
Accelerated project completion times by delegating tasks based on team members' expertise and workloads, ensuring timely project delivery.
Enhanced team productivity by training new installers on best practices and safety procedures.
Performed installations of tankless water heaters, achieving significant energy savings.
Oversaw installation of water filtration systems to ensure high-quality water standards.
Installed water softeners, optimizing system efficiency and reducing maintenance needs.
Pluming Installer Helper
Lee Company
Franklin, TN
04.2019 - 06.2021
Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Upsold additional services during routine calls, contributing to increased company revenue.
Exhibited strong problem-solving skills when faced with unexpected challenges during installations, effectively adapting to unforeseen circumstances.
Performed thorough inspections and maintenance on plumbing systems, reducing callbacks for repairs.
Collaborated with team members to complete projects on time, ensuring high-quality results.
Increased productivity by maintaining a clean, organized workspace throughout each project''s duration.
Groundman/Traffic Control Flagger
Riddle Enterprises
Nashville, TN
08.2017 - 09.2018
Coordinated clearing of path for emergency vehicles to ensure rapid response and safety.
Delivered clear instructions to foremen, crew chiefs, and flaggers to enhance communication and compliance.
Demonstrated strong decision-making skills to determine actions in response to changing conditions within the work zone.
Partnered with construction crews and project managers to optimize traffic flow during roadwork, minimizing disruptions.
Employed lasher for attaching electrical lines to power poles, ensuring stability.
Forklift Operator
Wilson Trucking
Lebanon, TN
02.2017 - 08.2017
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Maintained clean and organized warehouse by removing debris and returning unused pallets to designated areas, ensuring a safe working environment.
Unloaded and stacked materials by raising and lowering lifting devices.
Prepared pallets for shipping by wrapping in plastic and attaching merchandise tags, facilitating efficient order fulfillment.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Unloaded and stacked materials using lifting devices, optimizing storage space and accessibility of items.
Shift Leader
Martins BBQ
Mount Juliet, TN
01.2014 - 08.2017
Trained new employees and delegated tasks to enhance team efficiency.
Ensured clean and safe work environment, enforcing adherence to safety guidelines.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Loaded meat in smokers by calibrating amounts based on customer patterns and documentation.
Education
No Degree - Animal Science
University of Tennessee
Martin, TN
01.2019
No Degree - Business
Volunteer State Community College
Gallatin, TN
01.2018
Skills
Piping installation
Pipe systems repairs
Gas system installation
Drainage systems repair
Fixture repair
Tool proficiency
Hand and power tools
Troubleshooting
Cost estimation
Team coordination
Residential construction
Interests
Embracing outdoor adventures such as hunting and fishing
Gym Workouts
Team Sports
trying new recipes and food trends
enjoys cooking for friends and family gatherings
Growing herbs, vegetables, or fruits in home gardens
Adventure Travel
participating in a variety of outdoor recreational activities