WILLIAM BOOZER
North Charleston,SC
Summary
Adept at leading maintenance teams to exceed goals, my tenure in the industry showcases my ability to boost customer satisfaction through expert troubleshooting and preventative maintenance. With a strong work ethic and exceptional customer service skills, I effectively managed resources, ensuring project completion under budget, while fostering a collaborative team environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Capstone Management
North Charleston, SC
06.2024 - Current
- Maintain 260 single family and townhome type of lease up
- Negotiated contracts with vendors and suppliers to secure cost-effective services.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Service Supervisor
Madison Communities
Indian Land , SC
03.2023 - 06.2024
- Maintain 294 apartment style lease up community
- Adhered to customer service standards to foster satisfaction and retention.
- Worked with outside vendors to prepare for large system installations and complex repairs
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Maintenance Supervisor
American Landmark Apartments
Charlotte , NC
05.2021 - 03.2023
- Maintained 449 unit property in all aspects of maintenance
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Implemented improved training procedures to better develop new personnel.
- Maintained clear and safe workspace areas to meet OSHA standards.
Maintenance Supervisor
Bell Partners
Mount Pleasant , SC
08.2020 - 05.2021
- Maintained 200 unit property
- Monitored maintenance scheduling and reported maintenance team information to management.
- Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
Maintenance Supervisor
United Residential Properties
Summerville , SC
10.2019 - 08.2020
- Maintained 258 unit property
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Minimized costs by working and negotiating with multiple suppliers.
Maintenance Supervisor
First Communities Management Inc.
Charleston, SC
01.2018 - 10.2019
- Managed maintenance crew for 288 unit
- Specialized in hvac systems, completing thorough inspections and skilled repairs
- Maintained the pool and common areas
- Completed assignments on-time and under budget
Maintenance Supervisor
Greystar
Charleston, SC
10.2016 - 01.2018
- Maintained 199 unit lease up property from construction phase to almost fully occupied as the sole Maintenance person Responded to all emergency maintenance requests around the clock Worked as a liaison between the contractors Maintained property's "year round" heated and cooled pool
Maintenance Supervisor
MAA
Fredericksburg, Va
12.2012 - 12.2015
- Supervised maintenance crew for a 640 unit property
Education
High School Diploma -
Garfield High School
Woodbridge, VA06.1992
Skills
- Customer service skills
- Strong work ethic
- Team player
- Cleaning and sanitizing
- PPE use
- Repairs and troubleshooting
- Preventative maintenance
- Vendor relationship management
- Preventive Maintenance
Affiliations
Maintenance technician of the year award 2015
Employee of the Month 11/2019
Certification
- Certified in HVAC type I & II
- Certified in R410A
- Fair Housing training
- OSHA Blood Borne Pathogens
- Slip and Fall procedures
- Facilities Training
- CPO pool certification
Timeline
Maintenance Supervisor
Capstone Management
06.2024 - Current
Service Supervisor
Madison Communities
03.2023 - 06.2024
Maintenance Supervisor
American Landmark Apartments
05.2021 - 03.2023
Maintenance Supervisor
Bell Partners
08.2020 - 05.2021
Maintenance Supervisor
United Residential Properties
10.2019 - 08.2020
Maintenance Supervisor
First Communities Management Inc.
01.2018 - 10.2019
Maintenance Supervisor
Greystar
10.2016 - 01.2018
Maintenance Supervisor
MAA
12.2012 - 12.2015
High School Diploma -
Garfield High School