Summary
Overview
Work History
Education
Skills
Timeline
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WILLIAM BORNKESSEL

Lee,NH

Summary

Seasoned hospitality professional with over nine years of experience in 3 diverse restaurant environments. Known for being a motivated server and bartender with an engaging personality and adaptable approach. Exhibits an upbeat and friendly demeanor, always anticipating customer needs to facilitate enjoyable dining experiences. Possesses a proven track record of delivering exceptional service and building rapport with guests.

Overview

12
12
years of professional experience

Work History

Photography Assistant

PICTURE THIS WEDDING
01.2021 - Current
  • Selected and set up appropriate props, backdrops, and lighting
  • Set up lighting, prepared sweeps and organized area for mostly weddings
  • Enhanced guest satisfaction and interaction by assisting them in capturing memorable moments through photography

Server

AVRA
04.2018 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned more of a Fine Dining experience and etiquette
  • Acquired experience and learned a greater attention to detail through meticulous table setting, presentation of food and beverages ensuring an elevated dining experience for guests.

Server/Bartender

33 TAPS
02.2017 - 03.2018
  • Assisted with menu items and beer selection
  • Helped promote menu items and specials through social media and other outlets
  • Participated in courses such as food handling and proper alcohol service
  • Received food handlers card and proper alcohol service certificate.

Server

OLIVE GARDEN
06.2012 - 11.2016
  • Consistent in the up sell of appetizers, specialty beverages, and desserts to increase guest check averages and add-ons
  • To-Go specialist when needed
  • Consistently achieved the above average P1 score
  • Always willing to work longer and take extra tables especially when volume increases and the restaurant is short staffed
  • Frequently assists team members during rush periods especially if working in a smaller section with less tables
  • Constant customer satisfaction comments in guest survey with high survey count.
  • Winner of wine selling competition by selling the most glasses of wine in a week
  • Assisted bussers and other team members constantly with work in order to educate myself in every field of the team job title.

Education

Associate of Science - Computer Science

Glendale Community College
Glendale, CA
05.2014

High School Diploma -

Oyster River High School
Durham, NH
01.2011

Skills

  • Strong Work Ethic
  • Customer Relationship Management
  • Menu Memorization
  • Suggestive Selling
  • Adaptability
  • Multitasking
  • ServSafe Alcohol Certification
  • Safe Food Handling Certification
  • Professional Appearance

Timeline

Photography Assistant

PICTURE THIS WEDDING
01.2021 - Current

Server

AVRA
04.2018 - 03.2020

Server/Bartender

33 TAPS
02.2017 - 03.2018

Server

OLIVE GARDEN
06.2012 - 11.2016

Associate of Science - Computer Science

Glendale Community College

High School Diploma -

Oyster River High School

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