Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Boswell Sr.

Chesterfield,VA

Summary

Accomplished Equipment Installation Manager with a proven track record at Va State Police, enhancing operational efficiency and employee productivity by over 30%. Expert in strategic planning and cross-functional teamwork, I excel in complex problem-solving and fostering robust customer relationships. Skilled in both technical troubleshooting and staff development, my leadership drives significant business growth and team performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience

Work History

Equipment Installation Manager

Va State Police
04.2015 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Equipment Repair Technician

Va State Police
03.2011 - 04.2015
  • Served as a valuable resource for colleagues seeking guidance on best practices for equipment troubleshooting and repair techniques.
  • Consistently met deadlines under high-pressure situations, prioritizing tasks effectively based on urgency and importance.
  • Developed strong professional relationships with vendors, facilitating prompt delivery of quality replacement parts when needed.
  • Collaborated with team members to diagnose complex issues, resulting in increased accuracy of repairs.
  • Conducted thorough inspections of equipment to identify potential issues before they escalated into costly problems.
  • Maintained a safe work environment by adhering to safety protocols and ensuring proper use of equipment.
  • Contributed towards a positive work environment by fostering open communication among team members and resolving conflicts as they arose.
  • Improved overall installation efficiency through continuous learning and staying up-to-date with industry best practices.
  • Streamlined the installation process by creating detailed work plans and coordinating resources effectively.
  • Police Vehicle up-fitting including radio systems and police lightning systems.
  • Building Whelen core controller programs.
  • Electrical wiring and troubleshooting.
  • Wiring diagrams proficiency.

Equipment Repair Technician

Virginia Department Of Transportation
12.2007 - 03.2011
  • Served as a valuable resource for colleagues seeking guidance on best practices for equipment troubleshooting and repair techniques.
  • Consistently met deadlines under high-pressure situations, prioritizing tasks effectively based on urgency and importance.
  • Collaborated with team members to diagnose complex issues, resulting in increased accuracy of repairs.
  • Conducted thorough inspections of equipment to identify potential issues before they escalated into costly problems.
  • Maintained a safe work environment by adhering to safety protocols and ensuring proper use of equipment.
  • Contributed to reducing company expenses by repairing rather than replacing malfunctioning equipment whenever possible.
  • Provided technical support during installation projects, ensuring seamless integration of new equipment into existing systems.
  • Exceeded performance expectations by maintaining a high standard of workmanship and professionalism in all aspects of the equipment repair process.
  • Assisted in increasing overall productivity with efficient repair and calibration of vital instruments and devices.
  • Enhanced equipment functionality by performing routine maintenance and repairs on various tools and machinery.
  • Implemented innovative solutions for complex repairs, saving time and resources while extending equipment life spans.
  • Improved customer satisfaction through timely completion of repair tasks and providing exceptional service.
  • Kept up-to-date with industry developments, implementing new technologies or processes that led to improved efficiency in the workplace.
  • Reduced downtime for essential equipment by promptly addressing malfunctions and troubleshooting issues.
  • Mentored junior technicians, sharing knowledge and experience to help them develop their skill sets while fostering a collaborative work culture.
  • Completed comprehensive reports detailing equipment conditions, repair actions taken, and recommendations for future maintenance.
  • Troubleshot and repaired electromechanical and pneumatic systems, using electrical drawings.
  • Completed preventive maintenance routines, documentation and procedures.
  • Performed basic preventive maintenance and repairs on production equipment such as motors, conveyors, mechanical components or electrical wiring and electrical components for production equipment.
  • Diagnosed electrical and mechanical problems related to all material handling equipment components.

Diesel Mechanic

Cummins Atlantic
11.2002 - 12.2007
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Examined engines, transmissions and vehicle systems to diagnose issues.
  • Documented findings and actions taken.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Installed new systems and components in vehicles.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
  • Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
  • Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
  • Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
  • Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
  • Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Inspected vehicle systems to assess function and uncover defects.
  • Preserved fleet longevity through comprehensive overhauls of aging equipment as needed.
  • Increased fuel efficiency through the optimization of diesel engines and emissions systems.
  • Guaranteed adherence to environmental standards by properly disposing of hazardous waste materials generated during repairs.
  • Assisted management in coordinating schedules, allocating resources effectively across multiple projects simultaneously.
  • Exceeded company goals for annual maintenance benchmarks as part of a dedicated team effort.

Education

Cummins Heavy Duty Master Mechanic -

Cummins Insite Technical Training Program
Richmond, VA

High School Diploma -

Monacan High School
Chesterfield, VA
06.1995

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management
  • Cross-Functional Teamwork
  • Customer Relationship Management (CRM)
  • Performance Management
  • Staff Development
  • Policy Implementation
  • Schedule Preparation
  • Workforce Management
  • Performance Evaluations
  • Teamwork and Collaboration
  • Customer Service
  • Decision-Making
  • Computer Skills
  • Problem Resolution
  • Hiring and Training
  • Training and Development
  • Task Delegation
  • Staff Training
  • Employee Coaching and Mentoring
  • Scheduling and Coordinating

Accomplishments

  • ASE Master Technician Certified
  • State Inspection License
  • Whelen Master Programmer certified


Timeline

Equipment Installation Manager

Va State Police
04.2015 - Current

Equipment Repair Technician

Va State Police
03.2011 - 04.2015

Equipment Repair Technician

Virginia Department Of Transportation
12.2007 - 03.2011

Diesel Mechanic

Cummins Atlantic
11.2002 - 12.2007

Cummins Heavy Duty Master Mechanic -

Cummins Insite Technical Training Program

High School Diploma -

Monacan High School

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William Boswell Sr.