Dynamic leader with proven expertise in customer service and team leadership honed at Westmore Liquor. Excelled in enhancing customer satisfaction, driving financial performance, and mentoring teams for peak efficiency. Skilled in conflict resolution and sales management, achieving notable business growth through strategic decision-making and effective problem-solving.
Work History
Manager
Westmore Liquor
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Line Cook
17th Street Bar and Grill
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Laborer
Shannon Waterproofing
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Registered Nurse, Post Anesthesia Care Unit at Medical University Of South CarolinaRegistered Nurse, Post Anesthesia Care Unit at Medical University Of South Carolina