WILLIAM BOYER
Attica,IN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Care, Custody, and Control of Inmates in the Restrictive Housing Unit (EXTREME MAXIMUM SECURITY)) Supervised workers doing their day to day jobs within the jail. As a field agent, I had my company car and I made unannounced visits on clients my We checked for completion of court orders and talked Extensively about finding employment, their addiction recovery and overall family life I was responsible for budgeting not only my time and resources but that of my clients as well I managed 60 to 80 clients on my caseload Through my training and career I have developed my motivational interviewing skills and Evidence base practice I did Case Management and performed IRAS and I investigated complaints of wrong doing and rule violations I frequently had to testify in court proceedings and my verbal testimony and my reports were in such detail as to have never been called into question I believe in being professional as well as thorough and matter of fact.
Overview
29
29
years of professional experience
Work History
Office/HR Manager
Boys and Girls Club of Montgomery, County
Crawfordsville, IN
01.2023 - Current
- Completed pre-screening activities for new hires and processed background checks and prior employment verification.
- Automated office operations by managing client correspondence and data communications.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Created memos, letters and other documents, fostering internal and external communication.
- Processed financial documents, contracts, expense reports and invoices.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Filtered emails based on importance and escalated issues to leadership.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Deputy Town Marshal
Hillsboro Police Department
Hillsboro, IN
04.2021 - Current
- Performed routine patrol as a Deputy Town Marshal.
- Performed medical saving actions using my training.
- Performed Warrant searches and apprehensions.
- Numerous Traffic Stops.
- Had very good communication with the town residents and Board.
Lead Investigator
Montgomery County Sheriff's Office I
Crawfordsville, IN
11.2019 - Current
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Maintained organized records of all information and material pertinent to open investigations.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Testified under oath in administrative hearings and criminal court cases.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Reported results of investigations with written observations and photographs, and produced final reports.
Detention Deputy
Parke County Sheriff's Office
Rockville, IN
06.2019 - Current
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Fingerprinted and photographed incoming and released inmates.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Performed searches of people, vehicles, mail items and dormitories.
- Exercised surveillance and control over inmates.
- Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
- Transported and escorted inmates to hospitals, court and other institutions.
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations.
- Supervised inmates during day-to-day activities.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Performed head counts, checking cells for missing inmates.
- Served meals and dispensed medications to inmates.
- Maintained records of prisoners' identification and charges.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Used appropriate means to discipline prisoners.
- Issued clothing, tools and other authorized items to inmates.
- Conducted fire, safety and sanitation inspections.
Independent Insurance Broker/Agent
WB
Indianapolis, IN
01.2019 - Current
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Analyzed customer needs and provided best options, upselling products and services.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Responded to customer inquiries and problems to promote great service.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Researched insurance plans to find good options for clients' needs.
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Prepared proposals and conducted closing interviews to sell insurance products.
Senior Field Agent
West Central Regional Community
Veedersburg, IN
01.2015 - 07.2019
- Attended regular trainings and maintained appropriate certifications.
- Maintained daily logs of shift activity.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained clear and open communications with facility areas to support safe operations.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
Senior Pastor
Grace Baptist Church
Attica, IN
12.2013 - 12.2017
- Conducted special services like baptisms, weddings and funerals.
- Guided church into new seasons of ministry through dynamic sermons and meaningful discussions.
- Reached out to unchurched, new residents or inactive church members.
- Visited, counseled and prayed with church members to provide pastoral care.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
- Managed all aspects of ministry.
- Responded to crisis situations to offer support, prayer and counseling.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Worked with leadership committee to set annual church master calendar.
Armed Security Officer
Inter Con Security
Anchorage, AK
08.2011 - 12.2013
- Maintained order and safety while providing customer service and information to facility visitors.
- Investigated reported incidents to protect company assets.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Tracked vehicles on premises, including license plate numbers.
Senior Pastor
Turnagain Baptist Church
Anchorage, AK
02.2009 - 08.2012
- Conducted special services like baptisms, weddings and funerals.
- Guided church into new seasons of ministry through dynamic sermons and meaningful discussions.
- Reached out to unchurched, new residents or inactive church members.
- Visited, counseled and prayed with church members to provide pastoral care.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
- Managed all aspects of ministry.
- Responded to crisis situations to offer support, prayer and counseling.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Worked with leadership committee to set annual church master calendar.
- Coordinated with stewardship committee to advocate biblical stewardship when promoting congregational benevolence.
- Supported church in fostering growth through new fundraising initiatives and congregation development.
- Brought attention to youth ministry contributions through congregational awareness initiatives.
- Wrote articles for church newsletters and bulletins.
Associate Pastor
Astatula Baptist Church
Astatula, FL
06.2006 - 02.2009
- Visited, counseled and prayed with church members to provide pastoral care.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Reached out to unchurched, new residents or inactive church members.
- Brought attention to youth ministry contributions through congregational awareness initiatives.
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
Detention Deputy/Deputy Sheriff
Lake County Sheriff's Office
Tavares, FL
09.1999 - 06.2006
- Transported suspects or prisoners to jail or court to maintain custody.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Served warrants, subpoenas and summonses, encouraging adherence to legal proceedings.
- Collected and preserved evidence associated with crimes, supporting investigations
- Testified in court in connection with criminal prosecutions to support judicial process.
Fifth Grade Teacher
Victory Christian Academy
Ocoee, FL
08.1997 - 05.1999
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
- Involved parents in student education by cultivating strong relationships.
- Maintained safe, clean and organized classroom environment.
- Oversaw class field trips to keep students safe and educate about related topics.
- Taught students subject-specific material, learning strategies and social skills.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
- Brought in purchased and donated materials to round out supplies for classroom activities.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Corrections Officer
Orange County Corrections
Orlando, FL
07.1995 - 08.1997
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Conducted routine and emergency head counts.
- Assisted in restraining violent and unruly inmates.
- Conducted cell and illegal substance checks.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained daily logs of shift activity.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained correct physical head count for inmates.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Maintained appropriate control, security and well-being over those detained.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Maintained clear and open communications with facility areas to support safe operations.
Corrections Officer
Sumter Correction Institution
Sumter, US
10.1994 - 07.1995
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Conducted routine and emergency head counts.
- Assisted in restraining violent and unruly inmates.
- Conducted cell and illegal substance checks.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained daily logs of shift activity.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted internal security checks to ascertain inmate safety.
- Maintained correct physical head count for inmates.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Maintained appropriate control, security and well-being over those detained.
Education
B.S - Divinity
Mountaineer Baptist College
05.1999
General Studies
Florida Criminal Justice
01.1994
H.S. Diploma -
Clearwater Christian College
01.1993
Certifications First Aid Certification Present CPR Certification Present Peace Officer Certification -
Calvary Christian School
01.1992
Skills
- Performance Improvement
- Time Management
- Supply Inventory
- Operations Management
- Mail Routing
- Strategic Planning
- Mail Handling
- Office Administration
- Project Management
- Office Management
- Scheduling
- Schedule and Calendar Management
- File Maintenance
- Staff Management
- Customer Relationship Management (CRM)
- Business Administration
- Event and Meeting Planning
Accomplishments
- Case Management
- Motivational Interviewing (5 years)
- Individual / Group Counseling
- Crisis Intervention
- Social Work
- Meeting Facilitation
- Intake Experience
- Surveillance
- Security
- Child & Family Counseling
- Law Enforcement
- Addiction Counseling
- Crisis Management
Additional Information
- Willing to relocate: Anywhere, , NANA Additional Information Willing to relocate: , Anywhere, Authorized to work in the US for any employer Insurance Producer License Property & Casualty License Baton Permit Life Insurance License AED Certification Special Education Certification
Timeline
Office/HR Manager
Boys and Girls Club of Montgomery, County
01.2023 - Current
Deputy Town Marshal
Hillsboro Police Department
04.2021 - Current
Lead Investigator
Montgomery County Sheriff's Office I
11.2019 - Current
Detention Deputy
Parke County Sheriff's Office
06.2019 - Current
Independent Insurance Broker/Agent
WB
01.2019 - Current
Senior Field Agent
West Central Regional Community
01.2015 - 07.2019
Senior Pastor
Grace Baptist Church
12.2013 - 12.2017
Armed Security Officer
Inter Con Security
08.2011 - 12.2013
Senior Pastor
Turnagain Baptist Church
02.2009 - 08.2012
Associate Pastor
Astatula Baptist Church
06.2006 - 02.2009
Detention Deputy/Deputy Sheriff
Lake County Sheriff's Office
09.1999 - 06.2006
Fifth Grade Teacher
Victory Christian Academy
08.1997 - 05.1999
Corrections Officer
Orange County Corrections
07.1995 - 08.1997
Corrections Officer
Sumter Correction Institution
10.1994 - 07.1995
B.S - Divinity
Mountaineer Baptist College
General Studies
Florida Criminal Justice
H.S. Diploma -
Clearwater Christian College
Certifications First Aid Certification Present CPR Certification Present Peace Officer Certification -
Calvary Christian School
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