William Bradshaw
North Dighton,MA
Summary
Hardworking Peer Leader with over [Number] years of experience helping students. Team player gifted in building strong relationships and providing academic support. Works flexible hours in order to proactively address student needs and meet with supervisors. Helpful Peer Leader with strong clerical and supervisory skills. Friendly personality builds welcoming work environments for both students and supervisors, creating space for questions and concerns. Experience with planning individual and group study sessions. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Peer Specialist
CCBC Taunton
01.2018 - 01.2025
- BHCP Program
- Offered guidance on effective communication techniques, enabling clients to navigate relationships more effectively.
- Coordinated events aimed at reducing stigma surrounding mental health issues within the community.
- Enhanced client recovery by providing personalized support and sharing lived experiences.
- Provided crisis intervention services when needed, deescalating situations and connecting clients with necessary resources.
- Assisted clients in identifying personal strengths and setting realistic goals for their recovery journey.
- Collaborated with interdisciplinary teams to ensure comprehensive care for each client.
- Developed rapport with diverse clients through active listening, empathy, and genuine connection.
- Served as an advocate for clients during meetings and treatment planning sessions, ensuring their voices were heard and needs addressed.
- Successfully supported numerous clients in achieving milestones toward their mental health recovery goals.
- Empowered clients by teaching them coping strategies and self-help techniques.
- Connected clients with appropriate community resources, facilitating their reintegration into society.
- Conducted peer-led support groups, fostering a safe and supportive environment for shared learning and growth.
- Participated in ongoing training opportunities to enhance professional skills and stay current on best practices in the field of peer support.
- Educated staff on the role of peer specialists, promoting understanding and collaboration within the team.
- Evaluated program effectiveness by tracking client engagement levels over time.
- Mentored new Peer Specialists entering the field, sharing valuable knowledge gained from experience.
- Maintained detailed case notes and documentation, ensuring accurate records of client progress and achievements.
- Contributed to the development of treatment plans for better mental health outcomes.
- Implemented creative coping strategies tailored to individual client needs that promoted resilience during challenging times.
- Extended outreach and marketing efforts to educate stakeholders in community about programs and services offered.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Case Management
CCBC Taunton
01.2017 - 01.2019
- CSP Program
- Improved intern skills by conducting training sessions on case management and report writing.
- Streamlined communication channels for increased efficiency in case management among attorneys.
- Reduced caseload backlog by streamlining processes and implementing efficient case management strategies.
- Streamlined interdepartmental communication channels for expedited case management and resolution.
- Improved disaster recovery outcomes by developing and implementing comprehensive case management plans.
- Provided ongoing case management services, monitoring progress and adjusting plans as needed.
- Coordinated with interdisciplinary teams to deliver comprehensive case management services for patients.
- Streamlined processes by implementing new case management software, reducing paperwork and administrative burden.
- Enhanced court efficiency by streamlining case management processes and implementing time-saving strategies.
- Decreased time spent on administrative tasks through proficient use of case management software.
- Engaged in case management activities, coordinating resources and services for optimal patient support.
- Streamlined case management processes, resulting in faster resolution of client issues.
- Increased efficiency in case management through effective organization and prioritization of caseloads.
- Mobilized case management system to document service delivery and case progress.
- Streamlined case management processes for improved organization and tracking of legal documents.
- Enhanced court efficiency by streamlining case management processes and implementing organizational improvements.
- Improved organizational efficiency by implementing innovative solutions that streamlined workflows for case management.
- Streamlined case management processes for improved efficiency and client satisfaction.
- Assisted in case management duties, streamlining processes for efficient service delivery.
- Streamlined intake processes by implementing efficient case management systems and tools.
- Collaborated with law enforcement agencies for seamless case management and timely prosecution.
- Developed and implemented effective strategies for improved case management, ensuring timely resolutions.
- Leveraged technological tools for efficient case management, organization, and enhanced client communication.
- Enhanced client satisfaction by implementing individualized support plans and case management strategies.
- Enhanced child support case management by diligently maintaining accurate records and documentation.
- Streamlined case management processes for increased efficiency and improved patient care coordination.
- Reduced healthcare costs by streamlining case management protocols and maximizing resource utilization.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Attended regularly scheduled case management and staff meetings.
- Facilitated interdepartmental collaboration for better case management outcomes through regular meetings and updates.
- Assisted with case management tasks, connecting clients to appropriate services within the community.
- Implemented quality improvement initiatives within the case management department to enhance overall effectiveness.
- Improved client outcomes by implementing comprehensive case management strategies and action plans.
- Provided subject matter expertise in case management and related procedures.
- Provided safety planning, crisis intervention and case management to clients.
- Managed primary care, case management and medication management for over [Number] patients.
- Streamlined operations by creating efficient systems for case management and documentation.
- Streamlined case management for improved efficiency and faster resolution of cases.
- Streamlined internal processes for case management, leading to improved efficiency and faster resolutions.
- Supported families in crisis through effective case management and counseling services.
- Supported social workers in case management tasks, streamlining processes and increasing efficiency.
- Supported case management through diligent document review and organization.
- Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
- Provided case management services to monitor client access to resources and services.
- Improved case management efficiency by organizing and maintaining case files.
Residential Counselor
Crystal Springs
03.2017 - 08.2017
Security Guard
Habit OPCO
07.2016 - 03.2017
DIETARY AID
Life Care Center of Raynham
01.2010 - 01.2017
Intern
Taunton Juvenile Probation Court
01.2016 - 03.2016
Education
Bachelor’s Degree in Criminal Justice -
Bridgewater State University
01.2024
Associate degree Program – Criminal Justice /Law Enforcement Certificate -
Bridgewater State University
01.2016
Dighton Rehoboth Regional High school
01.2010
Master of Science - Criminal Justice
Bridgewater State University
Bridgewater, MA 09.2021 - 05.2024
Skills
- Mental health awareness
- Substance Abuse Knowledge
- Relapse Prevention
- Multicultural Competence
- Resource Navigation
- Boundary Setting
- Empathy Development
- Self-care strategies
- Peer Support Techniques
- Wellness Planning
- Social interaction
- Role Modeling
- Interpersonal Relationships
- Performance Improvement
- Peer Mentoring
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Time Management
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
- Time management abilities
- Decision-Making
- Team Collaboration
- Effective Communication
- Emotional Support
- Active Listening
- Critical Thinking
- Reliability
- Adaptability
- Professionalism
- Interpersonal Skills
- Team building
- Relationship Building
- Records Maintenance
- Relationship Development
- Interpersonal Communication
- Written Communication
- Continuous Improvement
- Goal Setting
- Policy and procedure improvements
- Conflict Management
- Mental health assessments
- Professional Demeanor
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Master of Science - Criminal Justice
Bridgewater State University
09.2021 - 05.2024
Peer Specialist
CCBC Taunton
01.2018 - 01.2025
Residential Counselor
Crystal Springs
03.2017 - 08.2017
Case Management
CCBC Taunton
01.2017 - 01.2019
Security Guard
Habit OPCO
07.2016 - 03.2017
Intern
Taunton Juvenile Probation Court
01.2016 - 03.2016
DIETARY AID
Life Care Center of Raynham
01.2010 - 01.2017
Bachelor’s Degree in Criminal Justice -
Bridgewater State University
Associate degree Program – Criminal Justice /Law Enforcement Certificate -
Bridgewater State University
Dighton Rehoboth Regional High school
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