William Bramblett
Salt Lake City,UT
Overview
15
15
years of professional experience
Work History
Operations Manager
Maverik Kg llc
Salt Lake City, UT
05.2023 - Current
- Oversaw inventory management systems, ensuring accuracy and minimizing excess stock levels.
- Coordinated training programs for staff, enhancing skill sets and operational knowledge across teams.
- Conducted regular audits of processes to identify areas for enhancement and ensure compliance with standards.
- Collaborated with senior leadership to develop strategic initiatives that align with business objectives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Store Director-temp.
Maverick Kg LLC.
Bountiful, UT
02.2025 - 05.2025
- Directed daily operations to enhance store efficiency and customer satisfaction.
- Managed inventory levels, ensuring optimal stock availability and minimizing loss.
- Led team training initiatives, fostering skill development and high-performance culture.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Developed promotional strategies that increased foot traffic and boosted sales performance.
- Oversaw recruitment processes, selecting talent aligned with company values and objectives.
- Established store policies and procedures to ensure compliance with company standards and regulations.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Reported to district manager regarding store and staff issues, financial goals and sales.
Lead Adventure Guide
Maverik Kg llc
Salt Lake City, UT
07.2022 - 05.2023
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Resolved customer inquiries, ensuring high levels of satisfaction and repeat business.
- Monitored inventory levels, facilitating timely restocking to prevent shortages.
- Enforced compliance with company policies and health regulations, maintaining a safe environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Adventure Guide
Maverik Kg llc
Salt Lake City, UT
05.2022 - 07.2022
- Delivered exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Processed transactions accurately using point-of-sale systems to ensure smooth checkout experiences.
- Maintained store organization and cleanliness, enhancing overall shopping environment for customers.
- Led initiatives to improve checkout efficiency, reducing wait times and enhancing customer satisfaction levels.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
- Trained new staff on operational procedures, promoting consistency in service delivery and cash handling.
- Collaborated with team members to implement promotional displays, increasing customer engagement and sales opportunities.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Adventure Guide
Maverik inc.
Riverdale, UT
06.2021 - 09.2021
- Delivered exceptional customer service, enhancing overall shopping experiences and fostering repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Implemented effective merchandising strategies, optimizing product displays to increase visibility and drive sales.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels and loyalty among clientele.
- Developed strong relationships with customers through personalized service, leading to increased brand loyalty and trust.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Painter
Bramblett Painting
New Augusta, MS
02.2010 - 09.2017
- Led teams in executing residential and commercial painting projects, ensuring high-quality finishes.
- Developed and implemented efficient workflows to enhance project completion timelines.
- Mentored junior painters on techniques, safety protocols, and equipment usage.
- Maintained tools and equipment, ensuring optimal performance and safety standards.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
- Safeguarded clients'' property by diligently protecting surfaces and fixtures from damage during the painting process.
- Enhanced client satisfaction with meticulous attention to detail and consistent color matching.
- Monitored and adjusted painting techniques for optimal results.
- Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
- Skillfully operated power tools such as pressure washers or spray guns for efficient exterior painting projects.
- Read blueprints and instructions and examined surfaces to determine kind and amount of work necessary for each project.
- Selected premixed paints or mixed required portions of pigment, oil, and thinning, and drying substances to prepare paint to match specified colors.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Kept accurate records of paint supplies and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Property Management Assistant
Bills mobile home park
Hattiesburg, MS
02.2010 - 09.2017
- Coordinated resident communications and scheduled maintenance requests to enhance tenant satisfaction.
- Assisted in managing lease agreements and ensuring compliance with park regulations.
- Monitored property conditions, documenting issues for timely resolution by maintenance staff.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Performed routine maintenance tasks to ensure operational efficiency and safety compliance.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
- Streamlined rent collection process, improving on-time payments from tenants.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Assisted in troubleshooting mechanical issues, minimizing downtime for equipment and systems.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
- Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
- Installed and maintained plumbing and HVAC systems.
- Repaired and replaced pumps, valves and motors.
Education
GED -
Hattiesburg High School
Hattiesburg, MS07.2014
Skills
- Outstanding customer service
- Strong focus on accuracy
- Self-motivated
- Collaborative team member
- Thoughtful leader
- Adaptable learner
- Enthusiastic commitment
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
- Strategic thinker
- Friendly and positive
LANGUAGES
English
native
Timeline
Store Director-temp.
Maverick Kg LLC.
02.2025 - 05.2025
Operations Manager
Maverik Kg llc
05.2023 - Current
Lead Adventure Guide
Maverik Kg llc
07.2022 - 05.2023
Adventure Guide
Maverik Kg llc
05.2022 - 07.2022
Adventure Guide
Maverik inc.
06.2021 - 09.2021
Painter
Bramblett Painting
02.2010 - 09.2017
Property Management Assistant
Bills mobile home park
02.2010 - 09.2017
GED -
Hattiesburg High School