William Brath
Winston-Salem,NC
Summary
Versatile Restaurant Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.
Overview
8
8
years of professional experience
Work History
Pub Manager
Foothills Brewing
Winston-Salem, NC
04.2021 - Current
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Closed out cash register and prepared cashier report at close of business.
- Handled $2500.00 cash on daily basis, which built trustworthiness and loyalty with owners.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bar Manager
Mellow Mushroom
Winston-Salem, NC
05.2020 - 04.2021
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Closed out cash register and prepared cashier report at close of business.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled $1500.00 cash on daily basis, which built trustworthiness and loyalty with owners.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Determined business needs by acquiring client feedback for process improvements.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Restaurant Busser, Server, Bartender
Mellow Mushroom
Winston-Salem, NC
01.2016 - 04.2021
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared up to 100 tables for customers to offer memorable experiences to guests and foster repeat business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Cultivated warm relationships with regular customers.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
Courier
DiSanti Watson Law Firm
Boone, NC
10.2019 - 03.2020
- Prepared legal briefs, motions and pleadings for up to 5 attorneys simultaneously.
- Conducted detailed client intakes and entered information into company database.
- Drafted, signed and certified key legal documents for judicial review.
- Contributed to, maintained and updated online data repositories for accessibility and to reflect firm standards.
- Communicated with outside vendors on behalf of attorneys and legal departments.
Education
Bachelor of Science - Business Management
Appalachian State University
Boone, NC05.2020
Skills
- Relationship Building
- Front of House Management
- Training and Onboarding
- Investigating Complaints
- Money Handling
- Inventory Management
- Health Code Compliance
- Database Interface and Query Software
- Problem Solving
- Event Coordination
- Catering Services
- Facilities Planning
Languages
Spanish
Limited Working
Timeline
Pub Manager
Foothills Brewing
04.2021 - Current
Bar Manager
Mellow Mushroom
05.2020 - 04.2021
Courier
DiSanti Watson Law Firm
10.2019 - 03.2020
Restaurant Busser, Server, Bartender
Mellow Mushroom
01.2016 - 04.2021
Bachelor of Science - Business Management
Appalachian State University