Summary
Overview
Work History
Education
Skills
Timeline
Server

William Brice

West Palm Beach,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant/bar environments. Strives to meet customer needs, drive satisfaction and

promote long-term loyalty.

Overview

11
11
years of professional experience

Work History

Server

Outback Steakhouse
05.2024 - Current

•Accurately process orders using POS systems and tablets, enhancing customer satisfaction

•Communicate daily specials effectively, boosting customer engagement and sales

•Maintain cleanliness to ensure seamless operations for following shifts

•Address customer needs promptly, ensuring a positive dining experience

•Collaborate with team to improve service efficiency and customer feedback

Bartender

Connollys Sports Bar
08.2021 - 04.2024
  • Crafted cocktails and poured beer efficiently during high-volume service periods.
  • Maintained a clean and organized workspace to ensure a great customer experience.
  • Cultivated strong relationships with regular patrons to enhance customer loyalty and repeat business.
  • Collaborated effectively with team members to ensure seamless business operations.
  • Promoted drink and food specials to enhance profitability.

Bartender

Cheddars Scratch Kitchen
09.2019 - 08.2021

•Efficiently managed customer orders and maintained a clean service area

•Built strong rapport with regular patrons to enhance customer loyalty

•Ensured order accuracy through effective communication with team members

•Conducted precise inventory checks to guarantee stock availability

•Collaborated with colleagues to deliver exceptional service and satisfaction

•Crafted and served a variety of mixed drinks and beers, ensuring customer satisfaction.

Server

Aubrey’s
08.2014 - 09.2019


•Efficiently took customer orders, enhancing dining satisfaction

•Resolved complaints per guidelines, ensuring customer retention

•Promoted desserts and coffee, boosting sales noticeably

•Built strong rapport with regulars, fostering loyalty

•Maintained positive workplace attitude, improving team morale

Merchandiser

Coca Cola Bottling Co Consolidated
08.2018 - 08.2019

•Efficiently unloaded trucks, ensuring timely product availability

•Organized and rotated merchandise, enhancing product freshness

•Streamlined backroom operations, promoting a safer work environment

•Accurately managed stock orders, optimizing inventory levels

Education

Early Childhood Education

Roane State Community College
Harriman, TN

Early Childhood Education

Lincoln Memorial University
Harrogate, TN

Diploma -

Halls High School
Knoxville, TN
05.2011

Skills

    Cash handling

    Food Safety

    Organizational Skills

    Customer Service

    Adaptability

    Memorization

    POS system operation

    Cocktail preparation

Timeline

Server

Outback Steakhouse
05.2024 - Current

Bartender

Connollys Sports Bar
08.2021 - 04.2024

Bartender

Cheddars Scratch Kitchen
09.2019 - 08.2021

Merchandiser

Coca Cola Bottling Co Consolidated
08.2018 - 08.2019

Server

Aubrey’s
08.2014 - 09.2019

Early Childhood Education

Roane State Community College

Early Childhood Education

Lincoln Memorial University

Diploma -

Halls High School
William Brice