Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
William Briggs

William Briggs

Insurance Broker
Louisville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven Job Title with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations. Results-driven Job TItle accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Health Insurance Agent

Self Employed Services
Knoxville, TN
01.2023 - Current
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
  • Developed relationships with providers and networks to achieve favorable client coverage.

Life Insurance Broker

Family First Life
Knoxville, TN
01.2020 - Current
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.

Operations Manager

Maverick Oxygen And Respiritory Equipment
Knoxville, TN
06.2013 - 06.2015
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Increased profit by streamlining operations.

Education

High School Diploma - General Studies

Apostolic Christian School
Knoxville, TN
01.1987 - 06.1989

Skills

Claims reporting systems

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Timeline

Health Insurance Agent

Self Employed Services
01.2023 - Current

Life Insurance Broker

Family First Life
01.2020 - Current

Operations Manager

Maverick Oxygen And Respiritory Equipment
06.2013 - 06.2015

High School Diploma - General Studies

Apostolic Christian School
01.1987 - 06.1989
William BriggsInsurance Broker