William Broadhurst
Springfield,PA
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
8
8
years of professional experience
5
5
Certification
Work History
Bartender/Barback/Food Runner
Media Townehouse
06.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Recreation Counselor
YMCA
01.2017 - 12.2020
- Promoted an inclusive community within the camp by encouraging teamwork, cooperation, and respect among participants.
- Adhered to program standards including safety and cleanliness standards
- Managed emergency situations calmly and effectively by following established protocols and procedures.
- Built effective and authentic relationships with campers and parents
- Kept an enthusiastic attitude and a professional appearance at all times
Education
Bachelor of Arts - Telecommunications, Digital Media Trends and Analytics
The Pennsylvania State University
University Park, PA05.2024
Skills
- Highly reliable
- Team player attitude
- Strong multitasking
- Patience and tolerance
- Cleanliness and hygiene
- Customer service
Certification
- Google Analytics Individual Qualification (Apr. 2023)
- Academic Integrity Certification (Jan. 2024)
- Google Ad Search Certification (Jan. 2024)
- Stukent Digital Marketing Simternship ( Feb. 2024)
- Google Ad Display Certification (Mar. 2024)
References
Available Upon Request
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