WILLIAM BROCK ENGELBERT
McKinney
Summary
Results-driven Construction Manager with a strong focus on project management, cost control, and regulatory compliance. Proven ability to lead diverse teams and deliver projects on time and within budget.
Dynamic Construction Manager with extensive experience in overseeing complex projects and managing vendor relationships. Expertise in effective negotiation and communication, ensuring high-quality standards and compliance with safety regulations. Committed to driving project success and client satisfaction.
Detail-oriented professional with exceptional communication and negotiation skills. Experienced in managing project schedules and enforcing cost control measures to optimize resources and enhance project outcomes.
Overview
21
21
years of professional experience
Work History
Construction Manager
Kindred Homes
Sunnyvale
01.2021 - 01.2025
- Plan, organize, and direct construction project activities to meet deadlines and specifications.
- Prepare cost estimates and budgets, track expenses, and implement cost-control measures, such as negotiating contracts and sourcing cost-effective materials.
- Develop and manage project schedules and timelines, coordinating the activities of subcontractors, architects, engineers, and general laborers.
- Oversee day-to-day on-site operations, conduct regular inspections, and ensure all work adheres to quality standards and design specifications.
- Enforce strict health and safety guidelines (e.g., OSHA regulations) and ensure all project activities comply with local, state, and federal building codes and legal requirements.
- Serve as the primary liaison between clients, management, architects, and subcontractors, providing regular progress reports and resolving issues promptly.
- Identify potential project risks and implement mitigation strategies to avoid delays and cost overruns.
- Manage the procurement process for materials, equipment, and supplies, ensuring timely delivery and proper inventory management.
Warranty Manager
CalAtlantic/Lennar
Mckinney
01.2016 - 01.2021
- Oversee the entire warranty process from initial claim to final resolution, ensuring timely and accurate processing.
- Act as the main point of contact for homeowners, answering questions, providing updates on claim status, and maintaining a positive relationship.
- Schedule and manage repair work for tradespeople, supervise their work to ensure quality, and ensure they complete all necessary tasks.
- Perform quality walks, homeowner walk-throughs and final sign-off inspections to ensure all issues are addressed.
- Maintain detailed and accurate records of all claims, repairs, and communications. Update internal systems with notes and photo documentation.
- Troubleshoot warranty issues by accurately identifying the root cause and implementing effective, cost-efficient solutions.
Senior Network Cost Analyst
TELSCAPE COMMUNICATIONS, INC. DBA SAGE TELECOM
Dallas
01.2012 - 01.2016
- Process and track all customer conversion expenses from telecom carriers to Sage Telecom.
- Manage over $3 million in monthly network costs including invoicing, billing disputes, and journal entries.
- Prepare and present monthly General Ledger account analysis to senior management.
- Post-company merger, responsible for transfer of accounting/network costs team from California to Texas.
Senior Financial Analyst – Intercarrier Finance and E-911
METROPCS WIRELESS, INC.
Richardson
01.2010 - 01.2012
- Created monthly invoicing for interconnect usage, facility charges, and E-911 cost reimbursement.
- Worked with Carrier Management/Legal departments to research, negotiate, and settle outstanding billing issues with service providers related to traffic volumes, facility costs, and rate disputes.
- Responsible for negotiating, establishing and managing E-911 cost recovery agreements with local public safety agencies resulting in monthly revenue of $300,000.
- Interfaced with Accounting team to ensure reversals and entries were accurately posted and accrued.
- Served in lead role for billing system conversion by attending weekly meetings, providing research, writing test cases, and performing user acceptance testing.
- Prepared account reconciliations; provided monthly and quarterly variance explanations to management.
- Provided pricing and savings analysis to lower company expenses, improve contract terms, and develop new vendor relationships.
Senior Network Cost Analyst
SAGE TELECOM, INC.
Richardson
01.2004 - 01.2010
- Processed network costs associated with customer conversions from AT&T to Sage Telecom.
- Researched suspect AT&T invoices using Carrier Access Billing System (CABS) in order to resolve billing issues and recover invalid payments resulting in annual savings of $1-2 million.
Education
BACHELOR OF BUSINESS ADMINISTRATION - DOUBLE MAJOR IN FINANCE AND ECONOMICS
TEXAS TECH UNIVERSITY
Skills
- Excellent Communication Skills
- Effective Negotiation Skills
- Training and Coaching
- Account Portfolio Management
- Vendor Relations
- Regulatory Expertise
- Customer Service
- Vendor Disputes and Settlements
- Business Development
- Microsoft Excel
- Microsoft Dynamics GP
- SQL
Timeline
Construction Manager
Kindred Homes
01.2021 - 01.2025
Warranty Manager
CalAtlantic/Lennar
01.2016 - 01.2021
Senior Network Cost Analyst
TELSCAPE COMMUNICATIONS, INC. DBA SAGE TELECOM
01.2012 - 01.2016
Senior Financial Analyst – Intercarrier Finance and E-911
METROPCS WIRELESS, INC.
01.2010 - 01.2012
Senior Network Cost Analyst
SAGE TELECOM, INC.
01.2004 - 01.2010
BACHELOR OF BUSINESS ADMINISTRATION - DOUBLE MAJOR IN FINANCE AND ECONOMICS
TEXAS TECH UNIVERSITY