Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

William Brooks

Richmond

Summary

I can handle almost all types of managerial operations and needs, deal with both customers professionally and sternly, and employees fairly yet disciplined, I minimize labor, improve service standards for customers and handle and calculate money made each day, over weeks, and document and store the information as the company may require.

Developed skills in fast-paced retail environment, excelling in areas such as inventory management and visual merchandising. Demonstrated ability to analyze market trends and consumer preferences to optimize product placement and drive sales. Seeking to transition into new field, leveraging strong analytical and organizational skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandiser

Total Wine & More
Short Pump, VA
03.2026 - Current
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Collaborated with team members to optimize product displays for enhanced customer engagement.
  • Analyzed sales data to identify trends and recommend adjustments to merchandising strategies.
  • Implemented planograms to maximize shelf space efficiency and improve product visibility.

General Manager

Little Ceasers
Fayetteville, NC
10.2022 - 02.2026
  • I handle money and direct employees on a day to day basis while working and supervising and handle customer issues professionally and how the company would like.
  • I took money to the bank and dealt with people loitering and bothering other customers.
  • I made sure labor was always run correctly and tight and sent people home when needed.
  • I documented any mistakes that employees made using write ups for informational purposes as well as disciplinary purposes.
  • I trained a team of employees who are cross trained so that each can do multiple tasks.
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Managed staff scheduling to optimize labor costs and enhance service efficiency.

Education

High School -

Cape Fear High School
Fayetteville, NC
01-2022

Skills

  • Time Management
  • Money handling/Management
  • Observational skills
  • Delegating tasks
  • Detail oriented
  • Customer satisfaction improvement
  • Inventory control management
  • Employee Performance Management
  • Strategic planning and execution
  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling

Certification

Serve Safe Certified

Languages

English
Native or Bilingual

Timeline

Merchandiser

Total Wine & More
03.2026 - Current

General Manager

Little Ceasers
10.2022 - 02.2026

High School -

Cape Fear High School