WILLIAM BROOKS
AI Engineering, Freelance
Belton,MO
1
Certification
34
years of professional experience
AI Engineer and IT Analyst with hands-on experience in generative AI, cloud deployment, secure web applications, and network infrastructure. Background includes building LLM workflows with LangChain, CrewAI, and Amazon Bedrock, plus maintaining database-driven systems and security-focused technical environments.
Work History
AI Engineer & Technical Project Architect
1 Year 7 Months- Designed, engineered, and fine-tuned custom full-stack machine learning models and intelligent natural language user interfaces for independent clients.
- Standardized semantic prompt engineering validation pipelines, ensuring robust resistance against prompt injection attacks and database exploitation
Captain, Security Officer
25 Years 7 Months- Established physical surveillance networks, analyzed security data patterns, and reviewed technical proposals to strengthen tactical safety initiatives.
- Aggregated, parsed, and analyzed operational data using computer servers, surveillance cameras, and scanners to optimize strategic asset protocols.
- Administered industrial security operations, managed client networks, and trained personnel on complex electronic monitoring hardware to enhance operational security.
Web Developer & Database Management
12 Years 10 Months- Analyzed, designed, and implemented high-traffic web-based e-commerce applications using C#, ASP.NET MVC, AJAX, WCF, jQuery, and MySQL backend.
- Developed scalable database structures and web forms, ensuring cross-browser compatibility, security validation, and effective server-side session management.
- Maintained and updated e-commerce portals and scripting architectures; built local recovery networks and automated file backup protocols to ensure application availability.
- Collaborated with cross-functional leadership to define technical requirements, prioritize backlogs, resolve code conflicts, and audit web tools for alignment with industry performance standards.
Marine Communications Specialist
3 Years 6 Months- Engineered, operated, and maintained high-security information systems, computer networks, and cryptographic/encryption protocols for critical operational missions.
- Implemented network security guidelines with firewalls, automated security probes, and access privilege matrices to safeguard confidential data transmission.
- Coordinated network operations, resolved infrastructure hardware/software failures, and expanded systems through integration testing and file backup routines to ensure operational continuity.
Education
Bachelor of Science (B.S.) - Information and Computer Science
- Certification in Information and Computer Networking and Security
- 2016-10
Associate in Science (A.S.) - Computer Engineering Technology
- Certification in CCNA Exploration: Network Fundamentals
- 2011-06
Skills
Generative AI Application Development
LAN/WAN Administration
AI Agents & Orchestration (LangChain
CrewAI
LlamaIndex)
TCP/IP
Amazon Bedrock
VPN
Semantic Kernel
SMS
Prompt Engineering
Hardware Telemetry Logging
Retrieval-Augmented Generation (RAG)
C#
Hugging Face
ASP.NET MVC
Semantic Search
Web Services/WCF
Few-Shot Custom Templates
AJAX
Supervised & Unsupervised Learning
jQuery
ML.NET
JavaScript
Predictive Data Modeling
Angular
Natural Language Processing (NLP)
HTML5/CSS3
Sentiment Analysis
PHP
Intent Extraction
Java
Machine Learning Pipelines
Visual Basic
PyTorch
C++
TensorFlow
XML
SQL
API Integration
MySQL
Middleware Security
ORACLE
Windows Server
DB2
Linux
Sybase
Unix
Vector Databases (Pinecone
Chroma)
Mac OS
Relational Schema Optimization
Cryptographic Protocols
Database Administration
Network Security Audits
Cloud Platform Deployment (AWS
Azure
GCP)
Firewalls
Cloud AI Engineering
Threat Monitoring
Cisco Routers
Incident Mitigation
Personal Information
Title: AI Engineer & IT Analyst | Generative AI, Cloud Automation, Cybersecurity
Certification
AWS Generative AI and AI Agents with Amazon Bedrock Professional Certificate – Amazon Web Services (09/2026), Microsoft Generative AI Engineering Professional Certificate – Microsoft (09/2026), Google AI Professional Certificate – Google (09/2026), Generative AI Fundamentals Specialization – IBM (09/2026), Machine Learning with Python (V2) – Coursera, Develop Generative AI Applications: Get Started – Coursera, Generative AI: Business Transformation and Career Growth – Coursera, Google AI Fundamentals / Content Creation / Research & Insights – Coursera, AI-Enabled Applications for Customer Service – IBM SkillsBuild, Natural Language Processing – IBM SkillsBuild, Supervised & Unsupervised Learning Methods – IBM SkillsBuild, Machine Learning Methods and Tools – IBM SkillsBuild, Generative AI Essentials: Using LLMs to Work with Data – IBM SkillsBuild, Craft Precise Prompts for AI Models – IBM SkillsBuild, AI & Data Literacy / Fundamentals – IBM SkillsBuild
PROJECTS
- Generative AI Customer Service Engine & Multi-Agent Framework (AWS/Azure), Designed and deployed an AI-enabled customer service application leveraging LLMs, precise prompt engineering, and Amazon Bedrock / CrewAI orchestrations to automate response workflows and handle autonomous multi-agent tasks., Implemented data orchestration layers using LangChain and LlamaIndex to manage conversational memory and integrate custom document loaders., Connected a Vector Database to enable semantic search and Retrieval-Augmented Generation (RAG), significantly reducing model hallucination rates and improving response accuracy.
- Intelligent Content & Insights Pipeline
Timeline
AI Engineer & Technical Project Architect
AI Engineering, Freelance
02.2025 - CurrentRead More
Web Developer & Database Management
Bagz And Beyond LLC
03.2011 - 01.2024Read More
Captain, Security Officer
Tracer Protective Services Inc.
09.2000 - 04.2026Read More
Marine Communications Specialist
United States Marine Corps
10.1992 - 04.1996Read More
Park University
Bachelor of Science (B.S.) from Information and Computer Science
Read More
Kansas City Kansas Community College
Associate in Science (A.S.) from Computer Engineering Technology
Read More