Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Brown

Austin,TX

Summary

Encouraging manager and analytical problem solver with talents for team building, leading and motivating. Excellent customer relations aptitude and relationship building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Package Handler

UPS
11.2022 - Current
  • Follow safety regulations to maintain safe work environment.
  • Load packages from slide to car in correct order.
  • Remove jams and unblock conveyor system to maintain flow of goods.
  • Verify correct labels and accurate shipping information on packages to avoid misloads.
  • Communicate regularly with supervisors to provide information on jams or backups, and issues with packages.
  • Help train new employees in safe practices and warehouse procedures.

Manager on the Dock

Rowing Dock
04.2022 - Current
  • Improve employee performance through coaching and feedback.
  • Train new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Develop and maintain knowledgeable and productive team of employees.
  • Monitor entire daily business operations.
  • Track customer flow and maneuver employees positioning to ensure excellent service.
  • Supervise proper openings and closings.

Operational Managers Assistant

Landscape Resources Inc.
09.2021 - 04.2022
  • Managed crews by oversight to ensure services were performed to company standards.
  • Spoke directly with clients support to their needs.
  • Supported daily needs of management.
  • Supported department procurement activities by coordinating with manager for direction.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Orchestrated positive customer experiences by overseeing every area of maintenance,construction,and enhancement operations.

Delivery Driver

UPS
11.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Bachelor of Science - General Business, Entrepreneurship

Louisiana State University And A&M College
Baton Rouge, LA
08.2021

Skills

  • Effective Communicator
  • Strong Work Ethic
  • Multitasking and Time Management
  • Employee Training
  • Team Leadership
  • Fast learner
  • Detail Oriented
  • Self Starter

Timeline

Delivery Driver

UPS
11.2023 - Current

Package Handler

UPS
11.2022 - Current

Manager on the Dock

Rowing Dock
04.2022 - Current

Operational Managers Assistant

Landscape Resources Inc.
09.2021 - 04.2022

Bachelor of Science - General Business, Entrepreneurship

Louisiana State University And A&M College
William Brown