Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Brown

Hayward,CA

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Punctual Delivery Driver offering 2 years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Highly-motivated employee with desire to take on new challenges. Exceptional worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time Management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time Management and organizational skills in various environments. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time Management skills. Detail-oriented and able to learn new concepts quickly. management skills. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

20
20
years of professional experience

Work History

Battery Technician

Star-Tam
09.2023 - 02.2024

Battery repair and maintenance

  • Removed and disassembled cells to inspect parts and detect defects. Reassembled batteries, and fuses lead parts with gas torch
  • Provided preventive maintenance
  • Filled cells with acid solution and determined gravity of solution.

Charging Equipment:

  • Diagnosed and repaired battery charging equipment.
  • Attached charger leads to battery post and connectors to start chargers.
  • Read meters and adjusted charge parameters to control flow of current through battery.
  • Coordinated problem resolution with technical support, customer service, sales, and other personnel to expedite repairs.

Battery Technician

Toyota Material Handling
10.2022 - 09.2023

Battery repair and maintenance

  • Removed and disassembled cells to inspect parts and detect defects. Reassembled batteries, and fuses lead parts with gas torch
  • Provided preventive maintenance
  • Filled cells with acid solution and determined gravity of solution.

Charging Equipment:

  • Diagnosed and repaired battery charging equipment.
  • Attached charger leads to battery post and connectors to start chargers.
  • Read meters and adjusted charge parameters to control flow of current through battery.
  • Coordinated problem resolution with technical support, customer service, sales, and other personnel to expedite repairs.

Adolescent Counselor

Telecare/Willow Rock
03.2013 - 02.2022
  • Provided safe, effective, and efficient implementation of direct care by established policies, procedures, and standards of care, including CPI and psychiatric rehabilitation principles
  • Establishes, maintains, and co-facilitates therapeutic relationships with members served. Maintained hopeful and positive attitude in problem-solving and coping with disabilities associated with mental illness
  • Attends and participates in community meetings and groups
  • Actively participates in multidisciplinary team meetings and treatment planning meetings.
  • Admits and discharges members assigned; this includes completing associated documentation
  • Ensures members are served safely via monitoring including but not limited to rounds and safe and appropriate seclusion and restraint supervision.
  • Demonstrates knowledge of CPI principles and techniques
  • Promotes and assists members served in developing self‑help skills
  • Explains policies and procedures to members served and their families.
  • Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect members served care
  • Must assist with the restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Case Manager

Community Awareness Treatment Services
02.2006 - 02.2013
  • Conducted outreach and did initial screenings of homeless, primarily disabled, individuals for housing, benefits, medical, mental health, and substance abuse issues.
  • Met with clients regularly to assist them in customizing and implementing a case plan that included individual goals and objectives and timelines.
  • Worked with clients that were often dually and triply diagnosed with substance abuse, mental health and physical health issues. I conferred with team members to develop engagement strategies and develop street-to-home plans for each client.
  • Established and maintained a caseload of clients and provided paraprofessional counseling, crisis intervention, evaluation, advocacy, linkage and referrals.
  • Advocated for resources that helped stabilize clients, including housing, medical and financial benefits, healthcare, and other social services, as needed. I responded to referrals from city agencies (including SFFD, CJC, SFPD, the Mayor’s Office, merchants, community groups and citizens) and I maintained good networking and mutual support relationships with other service providers and emergency services.

Delivery Driver

Golden Brands Distribution
04.2004 - 01.2006

•Previously held Class B Commercial Driver’s License with excellent driving record.

• Extensive familiarity with DOT (Department Of Transportation) rules and requirements.

• Good ability to lift and move products weighing up to 100 lbs.

• Transported products to a variety of urban locations daily.

• Transferred and arranged products at customer locations safely and efficiently.

• Managed company assets such as carts kegs and pallets.

Education

GED -

J Eugene McAteer High Scool
San Francisco CA
06.1983

Skills

  • DOT Compliance
  • Time Management
  • Customer Service
  • Valid Driver's License
  • Pallet Jack and Hand Truck Operation
  • Vehicle Inspection
  • Vehicle Cleaning and Maintenance
  • Route Management
  • Verifiable Forklift Certification
  • Lifts up to 250 Pounds
  • Clean Driving Record
  • Skilled Forklift Operator
  • Loading and Unloading
  • Attention to Detail
  • Traffic Laws and Regulations

Timeline

Battery Technician

Star-Tam
09.2023 - 02.2024

Battery Technician

Toyota Material Handling
10.2022 - 09.2023

Adolescent Counselor

Telecare/Willow Rock
03.2013 - 02.2022

Case Manager

Community Awareness Treatment Services
02.2006 - 02.2013

Delivery Driver

Golden Brands Distribution
04.2004 - 01.2006

GED -

J Eugene McAteer High Scool
William Brown