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WILLIAM BROWN
Laurel,MS
Work Preference
Summary
Innovative Marketing leader with 8+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Overview
2026
years of professional experience
Work History
Hattiesburg Clinic
Clinic Manager
01.2024 - Current
Job overview
- Orchestrated patient service programs, improving patient satisfaction by 20%.
- Conducted ongoing compliance audits to ensure adherence to regulatory standards.
- Managed clinic budget, billing systems, and inventory to optimize operations.
- Performed hiring, training, and performance evaluations for clinic staff.
- Developed and implemented training programs to enhance service delivery.
SEMRHI
Marketing Coordinator
2022 - 2024 (2 education.years_Label)
Job overview
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Created and managed social media campaigns to increase brand engagement.
- Designed and printed custom apparel for over 200 employees
Alorica
Marketing Assistant
2013 - 2022 (9 education.years_Label)
Job overview
- Proofread marketing collateral ahead of printing to eliminate errors.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Updated spreadsheets with statistical, financial and non-financial information.
- Established and managed relationships with external data providers and research vendors.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Fieldcrest Apartments
Property Manager
01.2007 - 01.2013
Job overview
- Maintain properties by investigating and resolving tenant complaints, enforcing occupancy rules, inspecting vacant units and completing repairs, planning renovations, and contracting with landscaping and snow removal services.
- Establish rental rates and calculate overhead costs, taxes, depreciation, and profit.
- Enforce occupancy policies and procedures by confronting violators.
- Collect rent, prepare an annual budget, schedule expenditures, and correct variances.
- Familiarity with applicable local, state, and federal laws and regulations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Education
William Carey UniversityHattiesburg, MS
Bachelor of Science from Psychology
05-2014
University Overview
Wayne County High SchoolWaynesboro, MS
High School Diploma
05-2001
University Overview
Skills
- Brand development
- Content proofreading
- Sponsorship strategy development
- Social media strategy development
- Skilled in Adobe Photoshop
- Skilled in prioritizing concurrent responsibilities
- Algorithm design
- Forecasting using time series data
- Deep learning expertise
- Analytical reporting
- Efficient time management
- Responsive to new challenges
Accomplishments
Accomplishments
- Improved patient satisfaction by 20% through service programs.
- Increased customer satisfaction by 30% through performance gap analysis and solutions.
- Successfully managed teams of up to 30 employees, fostering engagement and development.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Photography
Marketing
Apparel Design