William Brown
Zypher USA
Topeka,KS
1
Certification
24
years of professional experience
Detail-oriented Metal Finisher with expertise in power tool operation and surface preparation. Proven ability to enhance workflow processes and mentor junior staff, ensuring high-quality standards in metal finishing.
Work History
Metal Finisher
3 Years 1 Month- Operated finishing tools to achieve high-quality surface finishes on metal components.
- Inspected and assessed metal parts for defects, ensuring adherence to quality standards.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Trained junior finishers in proper techniques for polishing and buffing metal surfaces.
Line Cook
9 Months- Prepared and executed high-quality meals in accordance with restaurant standards.
- Collaborated with kitchen staff to ensure timely meal service during peak hours.
- Maintained cleanliness and organization of workstations to uphold safety standards.
- Assisted in training new line cooks on food preparation techniques and station operations.
Executive Chef
3 Years 9 Months- Developed and implemented seasonal menus to enhance customer satisfaction and reflect local trends.
- Led kitchen staff in daily operations, ensuring high-quality food preparation and presentation standards.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
- Trained and mentored junior chefs, fostering a collaborative kitchen environment and improving team performance.
Restaurant Manager
2 Years- Directed daily restaurant operations while ensuring adherence to health and safety regulations.
- Oversaw staff scheduling to optimize labor costs while ensuring high service quality.
- Implemented training programs for new hires, enhancing team performance and customer service skills.
- Developed promotional strategies to increase customer engagement and boost sales revenue.
Head Server
2 Years- Trained and mentored new staff in service standards and menu knowledge.
- Coordinated dining room operations to ensure seamless service flow during peak hours.
- Provided exceptional customer service, resolving concerns to enhance guest experience.
- Collaborated with kitchen staff to synchronize orders and maintain quality of food presentation.
Restaurant General Manager
2 Years 10 Months- Directed daily operations, ensuring optimal service delivery and adherence to quality standards.
- Implemented training programs, enhancing staff performance and customer satisfaction levels.
- Analyzed sales reports, identifying trends to inform menu adjustments and promotional strategies.
- Managed inventory control processes, optimizing stock levels and reducing waste effectively.
Catering Supervisor
2 Years 1 Month- Supervised catering team to ensure timely and accurate food preparation and delivery.
- Coordinated logistics for events, managing inventory and vendor relationships effectively.
- Trained staff on food safety standards and best practices in catering operations.
- Implemented process improvements to enhance service efficiency during peak hours.
Restaurant Manager
3 Years- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling, optimizing labor costs while maintaining service quality.
- Analyzed financial reports to identify cost-saving opportunities and improve profitability.
- Coordinated inventory management processes, reducing waste and ensuring product availability.
- Resolved customer complaints effectively, fostering positive dining experiences and repeat business.
- Collaborated with suppliers to negotiate favorable terms and maintain quality food standards.
Head Server
2 Years 8 Months- Developed and implemented training programs for junior servers, improving team performance.
- Oversaw inventory management, ensuring stock levels met operational demands efficiently.
- Conducted regular evaluations of service processes, identifying areas for improvement in workflow.
- Led shift meetings to communicate daily specials and service goals to the team effectively.
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
Education
Bachelor of Science - Business Administration
Skills
Power tool operation
Hand tool mastery
Surface preparation
Precision measuring
Sanding
Polishing proficiency
Grinding expertise
Blueprint interpretation
Certification
Resturant manager SafeServe
Timeline
Metal Finisher
Zypher USA
12.2022 - 01.2026Read More
Line Cook
Perkins Restaurant
02.2022 - 11.2022Read More
Executive Chef
Townsite Cafe & Catering
03.2018 - 12.2021Read More
Restaurant Manager
Dennys Restaurant (QKinc Franchise)
02.2016 - 02.2018Read More
Head Server
Soundbites Restaurant
12.2013 - 12.2015Read More
Restaurant General Manager
Pita Pit
01.2011 - 11.2013Read More
Catering Supervisor
McAllister's Deli
01.2009 - 02.2011Read More
Restaurant Manager
Ribcrib
12.2005 - 12.2008Read More
Head Server
Johnny Rockets Restaurant
01.2002 - 09.2004Read More
University of Kansas
Bachelor of Science from Business Administration
Read More