Summary
Overview
Work History
Education
Skills
Builder Trend
Timeline
Generic

William Burch, Jr.

Titusville,United States

Summary

Hands-on Site Manager with 27 years of construction industry experience. Proven capability, leading teams of up to 300 workers. Honest, hard-working and dedicated to building positive rapport with clients and vendors.

Overview

10
10
years of professional experience

Work History

General Manager

WB Williamson Bros.
09.2017 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Service Technician

USSI
02.2016 - 09.2017
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Field Supervisor

BCK Construction
03.2014 - 02.2016

Education

Bowie High School
Bowie, MD

Skills

  • Customer Relations
  • OSHA Compliance
  • Quality Assurance
  • Documentation and Reporting
  • Project Management
  • Valid Driver's License
  • Punctual and Reliable
  • Professional and Courteous

Builder Trend

Using this software management/app over the past 5 years 

Timeline

General Manager

WB Williamson Bros.
09.2017 - Current

Service Technician

USSI
02.2016 - 09.2017

Field Supervisor

BCK Construction
03.2014 - 02.2016

Bowie High School
William Burch, Jr.