Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Accomplishments
References
Timeline
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William Burrier

West Allis,WI

Summary

Dynamic Key Account Manager with a proven track record at SERVPRO of Milwaukee North. Excelling in client relationship management and clear communication driving efficiency. Leveraging Salesforce for data analysis, I drive business development and enhance operational efficiency, ensuring successful project outcomes and fostering strong partnerships.

Overview

3
3
years of professional experience

Work History

Key Account Manager

SERVPRO of Milwaukee North
Menomonee Falls, Wisconsin
03.2023 - 04.2025
  • Supported business development initiatives by fostering relationships with clients, vendors, and community partners.
  • Clear communication between the mitigation, contents and reconstruction department to make sure all processes are done efficiently.
  • Coordinated restoration (mitigation/reconstruction) service follow-ups, ensuring timely communication with property managers, policy holders and insurance contacts.
  • Negotiated contract terms with clients and established important deadlines.
  • Utilized Salesforce to analyze key account data and generate reports for internal and external stakeholders.

Event Coordinator

Miller Park
Milwaukee, WI
03.2022 - 03.2023
  • Analyzed data from previous events in order to improve future ones.
  • Ensured effective communication between internal departments and external departments (away teams).
  • Maintained an organized database of contacts using software applications like MS Excel and Access.

Medical Molding Coordinator

Lubrizol Advanced Materials
Franklin, WI
11.2021 - 03.2023
  • Interpreted and explained work procedures and policies to brief staff.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Education

University of Wisconsin, Milwaukee
Milwaukee, WI

High School Diploma -

Edgewood Highschool
Madison, WI

Skills

  • Client relationship management
  • Salesforce utilization
  • Contract negotiation
  • Data analysis
  • Project management
  • Market research

Affiliations

  • Non-profit volunteer work at City on a Hill Milwaukee, Feeding America/Ozaukee Food Alliance, LAUNCH Brookfield.
  • Sports: golf, disc golf and soccer.

Accomplishments

  • CAI - Board of Directors.
  • Mequon-Thiensville chamber of commerce ambassador.

References

References available upon request.

Timeline

Key Account Manager

SERVPRO of Milwaukee North
03.2023 - 04.2025

Event Coordinator

Miller Park
03.2022 - 03.2023

Medical Molding Coordinator

Lubrizol Advanced Materials
11.2021 - 03.2023

University of Wisconsin, Milwaukee

High School Diploma -

Edgewood Highschool

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