William Capers Jr.
Goose Creek,SC
Summary
Hardworking Mover proficient in safely and securely packing and transporting customer property. Friendly and outgoing professional with strong communication skills and collaborative nature. Delivers materials on time to maximize customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Professional Mover Supervisor/Truck Driver
Smith Dray Lines & Storage Inc.
North Charleston, SC
04.2010 - Current
- Hires, trains, coaches, schedules, reviews, and supervisors assigned employees including drivers and movers
- Manages performance of associates to ensure company goals are being met
- Responsible for driving a culture of excellent customer service and minimal shrinkage due to damages
- Authority for 10 employees and 50-70 employees during summer school moves
- Handles customer escalations including but not limited to customer claims
- Installs equipment and furniture for various health agencies and companies
- Takes apart system furniture and putting them back together
- Monitors jobs to ensure they are completed in an accurate and timely fashion daily
- Visits with clients and associates to ensure moves are going smoothly while representing the company
- Prepares estimates of moving costs and man-hours on large jobs
- Skilled in leading the work of others
- Knowledge and skill of moving, packing, and delivery techniques
- Manages the loading and unloading of furniture from the previous location to its new designated destination
- Assists the client in moving the things in area of relocation and placing these things to its appropriate places
- Assigns to arrange the large items into the storage unit
- Takes inventories especially in moving the furniture to a long distant place and assure that there will be no defects and scratches in the load they are transporting
- Has knowledge in determining what material they should use in wrapping the load to ensure its good condition
- Tasked in cleaning up the areas and assuring that everything has been delivered in the exact location.
Store Grocery Manager
Food Lion
Mt. Pleasant, SC
08.2002 - 02.2010
- Provided direction and guidance to grocery staffs in their assigned job duties
- Followed and enforce store policies, security measures and customer service standards
- Provided excellent customer services for sales growth
- Developed positive shopping experience and ensure customer satisfaction
- Evaluated performance of each staff and provide appropriate feedback
- Performed inventory control to avoid over stock and low stock
- Managed product storage and rotation activities to reduce spoilages and damages
- Ensured that grocery shelves are maintained clean and organized
- Ensured that shelves are loaded with fresh products all the times
- Ensured that all products are properly tagged and labeled
- Assisted in recruiting and training staffs on assigned responsibilities
- Assigned daily workload and schedules to staffs
- Setup product displays in store entrance and other sections according to merchandising standards
- Maintained the store clean, safe and appealing
- Educated staffs about safety and sanitation procedures.
Education
High School Diploma -
Wando High School
Mt. Pleasant, SC06-1983
Skills
- Leadership Skills
- Positive attitude
- Great Communicator
- Teamwork
- Self-management
- Willingness to learn
- Problem solving skills
- Ability to work under pressure
- Clean Driving Record
- Truck loading and unloading
- Equipment Operation
- Organizational abilities
- Equipment monitoring
- Conflict Mediation
Certification
- Class A CDL Driver
- Certificated Forklift Operator
References
References available upon request.
Timeline
Professional Mover Supervisor/Truck Driver
Smith Dray Lines & Storage Inc.
04.2010 - Current
Store Grocery Manager
Food Lion
08.2002 - 02.2010
High School Diploma -
Wando High School
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