Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work
Hi, I’m

William Carl Wallace III

Lynchburg,Va

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

ESL TeacherCashierCustomer Service Representative

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Lynchburg, Va
Open to relocation: No

Salary Range

15/hr - 1000/hr

Important To Me

Career advancementWork-life balanceHealthcare benefitsPersonal development programs

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Established a business in China and created a new educational product. Lived and worked for 14 years in China, as a ESL teacher and developed successful new education programs, and recruitment programs. Planned, supervised, and implemented training, including safety and management training, for multiple retail store locations and restaurant concepts while at Games Workshop and Host Marriott Services. Trained on-site security professionals to follow the specific security and safety protocols at client establishments. Established clear communication between clients and guard staff, ensuring changes in policy were properly implemented. Supervised up to 20 employees serving in 6 different restaurant concepts, and over 50 or more volunteers and employees during several national conventions for an international retail company. Recruited, trained and mentored several employees who later accepted promotions to corporate or management positions.

More than 7 years of supervisory and management positions, including store management and area manager positions. I helped to maintain communication between the corporate offices and local mall managements. Coordinated events between corporate stores and independent retailers in both the Dallas and Atlanta greater metro areas. Maintained proper inventory and staffing levels in multiple stores simultaneously, adjusting for seasonal and economic variances.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

21
years of professional experience

Work History

Beautiful Monkey Card Games

Owner, Founder
09.2024 - Current

Job overview

  • Developed, designed, and produced a new educational product line designed for helping children to find a fun way to practice English using card games. Coordinated between government license offices, production companies, and site management for sales location.

Aston English, Action English, Zhong Shen Kindergarten

ESL Teacher
03.2012 - 08.2024

Job overview

  • Responsibilities: planned and implemented lesson plans, developed recruitment activities, lead major activities for major holidays and events. Created a new story-time and craft program aimed at new, young students, and a new program aimed at adults and professionals for the TESOL program. Created new recruitment programs. Taught a wide range of students, including very young learners to government employees such as police officers and teachers.

Trident Security

Lead Security Officer
06.2011 - 01.2012

Job overview

  • Responsibilities: train and supervise several guards on a corporate client site. Ensure client polices, Trident standards and Arizona statutes are properly implemented. Ensure site integrity. Occasionally work with local police, fire and emergency personnel. Provide and obvious deterrent to criminal activities. Observe and report any incidents of site integrity or safety being compromised and develop solutions for them.

Security World Network

Security Guard
06.2010 - 06.2011

Job overview

  • Responsibilities: providing an obvious presence at permanent and temporary client establishments throughout the Phoenix metro area. Monitor and patrol areas, ensuring site integrity and maintain company standards of safety and appearance. Keep license current with Department of Public Safety. Work with local police and fire department personnel while serving client interests.

Enterprise Rent-a-Car

Lot Attendant
02.2008 - 05.2009

Job overview

  • Responsibilities: Cleaning vehicles to company standards. Inspect all vehicles for damage, proper fluid levels, tire pressures and safety concerns. Ensure safe delivery of vehicles to alternate locations throughout the Phoenix area. Coordinate with store manager to ensure proper maintenance of vehicles. Ensure all equipment was in proper working order for the rest of the staff and the proper materials were always on hand.

Domino’s Pizza

Delivery Expert
11.2005 - 11.2008

Job overview

  • Responsibilities: taking phone orders. Follow corporate guidelines for order accuracy and safety. Ensure proper food handling. Deliver product quickly and efficiently with excellent customer service and follow proper cash handling procedures.

Education

Lyndon State College
Lyndonville, VT

Associates in Science from Communication Arts and Sciences
05-1993

Franklin High School
Franklin, MA

High School Diploma
06-1990

Skills

  • Toastmaster Member for 10 years in Lianyungang, Jiangsu, China Occupied officer and leadership roles in the club
  • Effective listening, using LEAD method, to ensure more effective and pleasant interactions with both co-workers and customers
  • Logical evaluation in identifying suitable for advancement within the company, and for problem solving difficult situations in the work environment
  • Enhanced customer engagement in US and Chinese companies throughout employment
  • Able to establish a good working relationship with individuals with many different backgrounds, nationalities and languages
  • Excellent communication skills
  • Highly creative and able to adjust to changing work environments

Timeline

Owner, Founder

Beautiful Monkey Card Games
09.2024 - Current

ESL Teacher

Aston English, Action English, Zhong Shen Kindergarten
03.2012 - 08.2024

Lead Security Officer

Trident Security
06.2011 - 01.2012

Security Guard

Security World Network
06.2010 - 06.2011

Lot Attendant

Enterprise Rent-a-Car
02.2008 - 05.2009

Delivery Expert

Domino’s Pizza
11.2005 - 11.2008

Franklin High School

High School Diploma

Lyndon State College

Associates in Science from Communication Arts and Sciences
William Carl Wallace III