Summary
Overview
Work History
Education
Skills
Achievements
Relevant Coursework
Timeline
Generic

William Carroll

San Antonio,TX

Summary

Senior Analyst with exceptional teamwork, leadership and communication skills. Over 4+ years of experience working on large-scale projects and handling daily operational requests. Exceptional technical understanding to meet project deadlines.

Overview

5
5
years of professional experience

Work History

Quality Engineering Senior Analyst

Accenture Federal Services
09.2019 - Current
  • Create comprehensive test plans, test scripts and use cases to support testing objectives.
  • Standardize quality assurance test processes throughout SLDC life cycle yielding accurate user stories, reusable test scripts, and digestible user acceptance tests.
  • Discover and adapted to business needs through analysis of system/data dependencies.
  • Review test plans and procedures for adequate coverage of system requirements.
  • Update outdated waterfall methods by enforcing review processes to decrease risk of misalignment.
  • Compose and edit work instructions for quality and test procedures.
  • Establish functional and technical specifications and standards.
  • Trained 15+ test technicians and operators on test hardware and software, such as Benthic, Dbeaver, and Application Lifecycle Management.

Lab Assistant

UTSA
07.2018 - 05.2019
  • Respond to phone calls and emails in a timely manner, as well as assess the problem and direct where needed.
  • Diagnose and fix basic issues such as programs not running or missing network drives.

Education

B.S - Mechanical Engineering

The University of Texas At San Antonio
San Antonio, TX
05.2019

Associate of Science -

Northwest Vista College
San Antonio, TX
12.2017

Skills

  • Critical Thinking
  • Proficient in Microsoft Office
  • Performance Improvement
  • Workflow Development
  • Use Testing Equipment
  • Agile Methodology
  • Test Documentation

Achievements

Worked with StandardAero on Senior Design project. Developed specialized lifting and support tools for RB211 engine, as well as modified existing support tool to aid in specific alignment process during engine assembly. Tested and designs met specifications set forth by StandardAero.


Ascended to Test Co-Lead on Global Business Systems project within Accenture Federal Services, and took lead on enhancements and regression testing.

Relevant Coursework

Graduate course

  • Fundamentals of Robotics


Undergraduate courses

  • Mechanical Vibrations
  • Internal Combustion Engine Management
  • Nondestructive Evaluation

Timeline

Quality Engineering Senior Analyst

Accenture Federal Services
09.2019 - Current

Lab Assistant

UTSA
07.2018 - 05.2019

B.S - Mechanical Engineering

The University of Texas At San Antonio

Associate of Science -

Northwest Vista College

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