William Carroll

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Supervised operations staff and kept employees compliant with company policies and procedures.

• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Specialty Sales Manager-Impacted overall Sales by training on selling full project in all Departments.

Impacted Employee Engagement Survey to Achieve Silver Status thru observations and feedback.

Improved sells growth to over 4 million dollars in one year by controlling shrink and damages to under 3% of Sales

Customer Service Captain to improve overall Customer Service thru training of company program.

Impacted Safety Culture to help location achieve 365 days accident free.