William Carroll
Wallace
Summary
Dynamic and dedicated professional, excelling in customer service and teamwork. Proven ability to multitask effectively while enhancing customer satisfaction through friendly interactions. Skilled in cash handling and maintaining cleanliness, contributing to a positive dining experience. Recognized for consistently improving service efficiency in a fast-paced environment.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
4
4
years of professional experience
Work History
Store Associate/Certified Pharmacy Technician
Walgreens
09.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Operated point-of-sale system for accurate transaction processing and cash handling.
- Stocked shelves and managed inventory levels to optimize product availability.
- Filled Prescriptions
- Gave Immunizations
Crew Member
Mcondalds
08.2021 - 05.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Cape Fear Community College
Wilmington, North Carolina, NC06-2026
Certificate -
H&R Block Income Tax Course (2025)
12-2025
No Degree -
Chesapeake College
Wye Mills, MD06-2026
No Degree - Pre-Accounting
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
Queen Annes County High School
Centreville, MD06-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
- Cleaning and sanitizing
- Store opening and closing
- Document preparation
- Bookkeeping
- Client communication
- Tax law knowledge
- Tax law compliance
Timeline
Store Associate/Certified Pharmacy Technician
Walgreens
09.2025 - Current
Crew Member
Mcondalds
08.2021 - 05.2025
No Degree - Pre-Accounting
University of North Carolina At Charlotte
High School Diploma -
Queen Annes County High School
Cape Fear Community College
Certificate -
H&R Block Income Tax Course (2025)
No Degree -
Chesapeake College