Hi, I’m
William Cary
Transportation Load Planner
Joplin,MO
To know what is right and not to do it is the worst cowardice.
Confucius
Summary
Motivated Load Planner with professional reputation for shipping and receiving accuracy. Offering 5 years of experience in Transportation. Skilled in developing load plans to support drivers and clients. Expertise in safety auditing and oversight. Efficient and sensible Manager with expertise in route navigation and planning. Highly skilled in customer service and workplace coordination. Offering 5 years of experience in shipping and receiving.
Overview
17
years of professional experience
5
years of post-secondary education
Work History
Contract Freighters Inc.Joplin, United States
Transportation Load Planner
03.2017 - Current
Job overview
- Coordinated with carriers for on-time delivery by tracking98 trucks for pick-up, estimating times of arrival and delivery and recovering loads.
- Oversaw freight preparation for 100+ loads daily to keep regulations and client requirements satisfied.
- Provided detailed instruction to various customers and associates from other shifts by phone, e-mail and Microsoft teams.
- Determined appropriate loads and practical delivery schedule for 100+ loads daily by balancing needs and availability of both drivers and clients.
- Communicated with management and customers by tracking, auditing and troubleshooting operational issues.
- Provided training and mentorship to subordinate staff to gauge preparedness in executing plans.
- Met required productivity and accuracy standards per location and company guidelines.
ATTJoplin, United States
Business Customer Care Specialist
11.2013 - 05.2017
Job overview
- Monitored customer care goals and developed improvements.
- Participated on Management Escalation Team. Resolving disputes in quick and effective time lines for over 3 years.
- Managed customer inquiries for all products and services.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Prepared reports for workload and performed quality assurance.
- Coordinated with various departments to resolve technical and operational issues.
Holiday Inn SuitesJoplin, United States
Lead Bartender
01.2009 - 11.2012
Job overview
- Consulted with managers to organize special events and promotions.
- Crafted special drink and cocktail menu items for seasonal offerings and over 100 events.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Built relationships with vendors to manage orders and negotiate costs.
- Taught employees bar sales techniques, resulting in higher profits.
Daryl Edwards Attorney At LawJoplin, MO
Research Assistant and Intern
05.2007 - 06.2011
Job overview
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Eliminated workflow downtime 30% by restructuring and maintaining client billing and case records.
- Assisted lawyers with materials preparation for internal and external training events.
- Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Traveled across 8 different states doing property research for multiple court cases over employment.
Education
Joplin High SchoolJoplin, MO
High School Diploma
09.2010 - 05.2014
Missouri Southern State University Joplin, Mo.Joplin, MO
Some College (No Degree) from Education
05.2004 - 05.2005
Skills
Process oversight
Accomplishments
- Used Microsoft Excel to develop load tracking spreadsheets.
- Achieved Record Breaking Operational Revenue through effectively helping with process changes and optimization.
- Collaborated with team of 7 in the development of The Slip Program at CFI.
- Supervised a Fleet of 50+ drivers for 2+ years.
Additional Information
I've been a dedicated part of the CFI team for 5+ years. Through my time there, I have had the opportunity to develop and grow a program known as the Slip Seats. Through this program we were able to increase driver retention by creating specialized routes through freight solicitation. We've also seen record breaking operation revenue the the effective managing and execution of this program. I've very dedicated to any job I do and am at self managing. I have a very well rounded set of skills that can be applied to the office, with clients, and in administrative rolls. I believe I would excell in any position I find myself in with a large amount of hard work and determination.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transportation Load Planner
Contract Freighters Inc.
03.2017 - Current
Business Customer Care Specialist
ATT
11.2013 - 05.2017
Joplin High School
High School Diploma
09.2010 - 05.2014
Lead Bartender
Holiday Inn Suites
01.2009 - 11.2012
Research Assistant and Intern
Daryl Edwards Attorney At Law
05.2007 - 06.2011
Missouri Southern State University Joplin, Mo.
Some College (No Degree) from Education
05.2004 - 05.2005
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