William Christopher

- Accomplished and energetic worker with a solid history of achievement in problem solving, resource/time management, and communication - Motivated leader with strong organizational and prioritizing abilities. Areas of expertise include teaching small groups, and proficiency in executive positions. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in a dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated professional offering Bachelor of Science in Cybersecurity, Criminal Justice and Risk Management. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

• Board Member of Pastoral Council
• Christ Our Light Catholic Church - Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency
• Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems
• Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity
• Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products
• Review reports submitted by staff members to recommend approval or to suggest changes
• Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments
• Preside over or serve on boards of directors, management committees, or other governing boards.

• Speaking Instructing
• Social Perceptiveness Monitoring
• Communications and Media Coordination
• Judgment and Decision Making Service Orientation
• Time Management Complex Problem Solving
• Management of Personnel and Resources
• Administration and Management
• EXPERIENCE
• Trained Youth Court Volunteer
• Town of Colonie Public Safety Center
• Monitor cases and be prepared to serve various roles
• Stay informed on any proceedings and information thereof
• Be trained in mannerisms and procedures of any roles in a case
• IS-5.a
• IS-100.c
• IS-230.d
• IS-505
• IS-453
• K-9 Training
• IS-242.C
• IS-271.A
• IS-42
• FBI Becoming an Agent
• IS-244
• IS-2900.A
• Excelsior Challenge
• Introduction to HTML
• IS-700
• ICS-200
• IS-800
• IS-317
• IS-201
• IS-240.C
• Climate Change, Peace and Security
• An Introduction to Climate Change and Human Rights
• Emergencies: Psychological Aspects in the Preparation and Response Phases (Presentation by Dr. Ingrid Perez Hernandez)
• FBI Collegiate Academy Program Graduate