William Church
System Administrator
Colorado Springs,CO
Summary
Experienced System Administrator with an active secret security clearance and over 5 years working in the United States Military and over 8 years in IT. Adept at weathering unforeseen issues and unpredictable usage fluctuations. Masterful provider of both Cyber Security policies and implementations and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime. Strong knowledge in working with Cisco routers and switches, networking, virtual infrastructures, software installation, Scripting, cybersecurity, Microsoft Active Directory, DNS, Sites and services and other Microsoft functions. Supervised, managed, and trained teams of individuals to accomplish everyday tasks. Certified in multiple certifications, to include CompTIA Security+, Network+, server+, and A+. Willing to relocate: Anywhere
Overview
9
9
years of professional experience
6
6
Certifications
Work History
Azure Administrator
Community Care Partners
04.2023 - 08.2025
- Remotely managed 122 sites across the US in a cloud environment.
- Configured and managed user accounts in Microsoft Entra.
- Managed over 1900 Devices through Microsoft Intune. Configuring and enrolling autopilot devices.
- Microsoft Exchange administrator, creating shared mailboxes, distro lists and ensuring proper access of users.
- Configured networks through Cisco Meraki service.
- Managed devices through ConnectWise automate. Creating Scripts and monitoring service.
- Worked and created tickets through ConnectWise Mange
- Dialpad administrator, creating sites and routing calls accordingly.
- Tracked assets through AssetPanda. Ensuring devices are accounted for and properly assigned.
Senior System Administrator
Jacobs Engineering
01.2022 - 03.2025
- Worked in a Hybrid Windows and Linux environment ensuring functionality and authentication between machines.
- Managed an enterprise level environment overseeing multiple forests containing over 400 hosts and 1,000 Virtual Machines.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Performed custom Missile Defense software installations and OS upgrades to support current mission objectives.
- Demonstrated a high level of knowledge in a virtual environment building ESXi hosts and creating VCSA 6.7/7.0 environments.
- Oversaw system and storage upgrades while safeguarding data integrity and redundancy.
- Performed Active directory and group policy administrative duties adding and configuring entries as needed.
- Configured and analyzed DNS servers across multiple domains to ensure machine and program functionality.
System/Network Administrator
United States Special Operations Command Korea-Camp Humphreys
09.2020 - 01.2022
- Secured and connected private networks at multinational sites across corporate WAN.
- Oversaw Virtual Machine and server integrity, scheduling maintenance for upgrades and replacements.
- Installing, configuring, and troubleshooting in an operational environment.
- Creating and managing Wave services for radio over IP communications for users across the domain.
- Performed STIG and SCAP scans to ensure security compliance.
System/Network Administrator
United States Special Operations Command Europe-Böblingen
10.2019 - 09.2020
- Performed Network administrator tasks for rapid mobility teams, configuring networks across Europe.
- Managed Life Cycle Replacement programs to include managing quality assurance, inventory, imaging, and scheduling.
- Managed 400+ users in Microsoft Active Directory.
- Applied computer networking concepts, protocols, and network security methodologies.
System Administrator
United States 10th Special Forces Group-Fort Carson
08.2016 - 10.2019
- Configured and managed VMware vCenter/ESXi services when building tactical systems that can support 200 plus users.
- Maintained multiple domains to include updating, troubleshooting, and repair network connectivity to achieve continuous uptime and high security.
- Performed system configurations including internal IP networking, DHCP, and DNS.
- Oversaw configuration and maintenance of Cisco routers and switches.
Education
No Degree - Cloud Computing
Western Governors University
Salt Lake City, UT 05.2001 -
Skills
- DNS
- Network troubleshooting
- Cloud networking
- Remote technical support
- Azure
- Windows Server administration
- Group policy
- DHCP
- Customer support ticket management
- Email support
- Network protocols
- Data management
- Software maintenance
- Virtualization
- Cybersecurity STIG and SCAP scans
- Network administration
- PowerShell
- Linux
- Resolving technical support tickets
- LAN/WAN configuration
- VPN
- Active Directory
- User training (system administration)
- Hardware support
- Help desk
- VoIP
- iOS
Certification
CompTIA A+
Timeline
Azure Administrator
Community Care Partners
04.2023 - 08.2025
Senior System Administrator
Jacobs Engineering
01.2022 - 03.2025
System/Network Administrator
United States Special Operations Command Korea-Camp Humphreys
09.2020 - 01.2022
System/Network Administrator
United States Special Operations Command Europe-Böblingen
10.2019 - 09.2020
System Administrator
United States 10th Special Forces Group-Fort Carson
08.2016 - 10.2019
No Degree - Cloud Computing
Western Governors University
05.2001 -
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