William Clark
Des Moines,IA
Summary
Seasoned project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget while maintaining high standards of quality. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication.
Overview
7
7
years of professional experience
Work History
Consulting Project Manager
Bc Consulting
DesMoines, IA
11.2023 - Current
- Developed and implemented project plans, schedules, budgets and objectives.
- Coordinated with stakeholders to ensure successful completion of projects.
- Conducted research on industry trends and competitive analysis.
- Provided guidance to team members on best practices in project management.
- Managed scope changes, risks and issues throughout the life cycle of projects.
- Identified potential process improvement opportunities for clients.
Truck Driver Laborer
Custom Concrete Solutions
DesMoines, Iowa
09.2022 - 12.2023
- Maintained accurate logs of deliveries and pickups.
- Coordinated with dispatch personnel to plan routes and delivery schedules.
- Delivered goods in an efficient and timely manner according to customer specifications.
Customer Service Representative
Permira Business Soulutions
DesMoines, IA
08.2020 - 08.2022
- Analyzed customer energy use data, identified areas of inefficiency, and developed custom solutions.
- Provided comprehensive advice on home insulation, heating systems, ventilation, renewable energy sources and other energy-saving measures.
- Installed smart home devices such as programmable thermostats, LED lighting fixtures and solar panels to help homeowners save money on their monthly electricity bills.
Customer Service Representative
Cheaps Car Parts
DesMoines, IA
01.2018 - 08.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Verified accuracy of orders against invoices and packing slips.
- Inspected incoming car parts for defects and irregularities.
Education
Bachelor of Arts - Counseling Psychology
Des Moines Area Community College
Ankeny, IA01-2031
Skills
- Project Scheduling
- Scope Management
- Business Analysis
- Innovation management
- Employee feedback
- Client satisfaction
- Project Management
Timeline
Consulting Project Manager
Bc Consulting
11.2023 - Current
Truck Driver Laborer
Custom Concrete Solutions
09.2022 - 12.2023
Customer Service Representative
Permira Business Soulutions
08.2020 - 08.2022
Customer Service Representative
Cheaps Car Parts
01.2018 - 08.2020
Bachelor of Arts - Counseling Psychology
Des Moines Area Community College
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