Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Clay

Summary

I have 5+ years in retail, 2 years in warehouse, and 1 year and counting in caregiving... As I pursue my Bachelor's degree in Accounting!

Overall I'm a very dedicated & hard working young man, with very focused dreams & goals; plans of bettering all clients, customers, and even self with ways of living a better and healthier day to day lifestyle. I'm very dependable and versatile with what I do!

Overview

7
7
years of professional experience

Work History

Home Health Caregiver

Home Instead
08.2022 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Transported clients for medical and personal outings.

Associate

Walmart
11.2016 - 03.2020
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

Sales Associate

Footlocker.com Inc.
04.2018 - 12.2020
  • Built trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Won store sales competition for Sales earned that day, resulting in better raffling odds.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

Accounts Receivable and Billing Clerk

Home Instead
03.2023 - 06.2023
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained accurate records of customer payments.

Education

BBA - Accounting

Indiana University Southeast
New Albany, IN
05.2024

Associate of Science - Physical Therapy

Bluegrass Community And Technical College
Lexington, KY
05.2021

Skills

  • Excellent communication skills
  • Team player mentality
  • Outgoing personality
  • Listening skills
  • Professional Relationships
  • Cash handling accuracy
  • Microsoft Office
  • Merchandising knowledge
  • Reliable and punctual
  • Patient Care
  • Personal Companionship
  • Reading Comprehension
  • Range of Motion Exercises
  • ADLs Assistance
  • Recreational Activities
  • Stockroom Upkeep
  • Self-Checkout Assistance

Languages

Spanish
Native or Bilingual

Timeline

Accounts Receivable and Billing Clerk

Home Instead
03.2023 - 06.2023

Home Health Caregiver

Home Instead
08.2022 - Current

Sales Associate

Footlocker.com Inc.
04.2018 - 12.2020

Associate

Walmart
11.2016 - 03.2020

BBA - Accounting

Indiana University Southeast

Associate of Science - Physical Therapy

Bluegrass Community And Technical College

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William Clay