Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Clay

Columbus,OH

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cleaning Supervisor

Right Choice LLC
Columbus, OH
01.2024 - Current
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Provided guidance and support to team members when needed or requested.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.
  • Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
  • Adhered to company policies and procedures while upholding safety standards in accordance with OSHA regulations.
  • Investigated unusual odors or stains in order to determine the best course of action for removal or remediation.
  • Ensured compliance with state and federal laws pertaining to hazardous waste disposal methods and practices.

Manager/Owner

Shoe Box LLC
Columbus , Ohio
06.2017 - Current
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Developed and implemented strategic plans to achieve company objectives.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.

House Man

Meridian Hotel
Columbus, Ohio
05.2022 - 10.2024
  • Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
  • Reported any damages or repairs needed to the maintenance supervisor.
  • Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
  • Stocked housekeeping carts with supplies before each shift.
  • Assisted Housekeepers in changing bed linens when needed.
  • Ensured that all public areas were presentable at all times.
  • Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
  • Responded promptly to guest inquiries and requests regarding housekeeping needs.
  • Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.

Department Lead

Home Depot
Columbus, Ohio
01.2020 - 01.2022
  • Developed and implemented departmental policies and procedures.
  • Monitored employee performance and provided feedback to ensure job expectations were met.
  • Resolved customer complaints in a timely manner by identifying root causes of issues.
  • Managed daily operations within budget constraints while ensuring quality standards were met.
  • Utilized pre-determined corporate plans to merchandise new products.
  • Trained and supported new teachers by providing information on successful strategies for classroom instruction and management, instructional techniques, and multimedia integration.
  • Handled shift overstock, restocking and inventory control.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Utilized technology and software for inventory management and sales reporting.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.

Stockroom Associate

NAPA Auto Parts - Genuine Parts
Columbus, Ohio
12.2016 - 06.2018
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
  • Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
  • Processed returns, exchanges, and transfers in accordance with company policy.
  • Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
  • Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
  • Assisted customers with locating requested items within the store or stockroom area.
  • Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
  • Received purchase orders from vendors and prepared packing slips for outgoing shipments accordingly.
  • Operated equipment such as forklifts safely to move large quantities of product from one location to another.
  • Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
  • Verified shipment contents against invoices or other documents prior to stocking shelves or shipping out orders.
  • Provided assistance in loading customer purchases into their vehicles when requested.
  • Developed strong working relationships with vendors and store personnel to ensure smooth operations within the department.
  • Ensured that safety protocols were followed while handling products including wearing protective gear when necessary.
  • Collaborated with team members on various projects related to inventory control management and restocking processes.
  • Implemented strategies for efficient storage solutions based on space availability within the warehouse and stockroom environment.
  • Adhered to all company policies related to health and safety regulations when working in the stockroom area.
  • Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
  • Identified areas where improvements could be made in order to increase efficiency during stocking processes.
  • Managed daily tasks such as labeling boxes, sorting orders according to priority level.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Verified product numbers with scanners and manual tracking.
  • Communicated with customers to answer questions.
  • Replenished inventory with focus on addressing customer needs.
  • Performed daily inventory cycle counts and assisted with full audits.
  • Operated office equipment and technology, tracked stock inventory and reported accidents or damage.
  • Palletized products for shipping or transfer to sales floor.
  • Conducted regular inventory audits to maintain accuracy.
  • Kept stockroom clean and neat for maximum productivity.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Assisted in setting up displays and promotional materials in the store.
  • Maintained cleanliness and order in the backroom and loading dock areas.
  • Ensured safety procedures were followed to prevent injury or damage to goods.
  • Trained new backroom associates in inventory procedures and system use.
  • Facilitated the return process for damaged or defective products.
  • Participated in periodic inventory audits to verify stock quantities.

Education

High School Diploma -

Mifflin High School
Columbus, OH
01-1997

Skills

  • Quality Assurance
  • Workload prioritization
  • Task Delegation
  • Scheduling and Planning
  • Job Tracking
  • Chemical Handling

Certification

  • Culinary Certification, Hocking College

Timeline

Cleaning Supervisor

Right Choice LLC
01.2024 - Current

House Man

Meridian Hotel
05.2022 - 10.2024

Department Lead

Home Depot
01.2020 - 01.2022

Manager/Owner

Shoe Box LLC
06.2017 - Current

Stockroom Associate

NAPA Auto Parts - Genuine Parts
12.2016 - 06.2018
  • Culinary Certification, Hocking College

High School Diploma -

Mifflin High School

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William Clay