William Cleveland
Bedford
Summary
Dynamic ATSS Communications Tech with the FAA, skilled in troubleshooting and maintaining complex telecommunication systems. Expert in circuit layouts and technical training, I successfully implemented training programs that enhanced technician proficiency. Proven ability to diagnose intricate issues, ensuring optimal performance and security of voice and data applications.
Overview
27
27
years of professional experience
1
1
Certification
Work History
ATSS Communications Tech
FAA
09.1998 - Current
- Troubleshot and repaired VSCS and VTABS.
- Accurately read, understood and carried out written instructions.
- Oversaw business telecommunication networks, telephones and office equipment.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
- Updated Technical instruction manuals
- Performed a wide variety of preventive maintenance routines
- Maintained and repaired the Air traffic training system
- Followed standards and procedures to maintain safe work environment.
- Installed and configured new devices and system components.
- Implemented training programs to improve knowledge and skills of new technicians.
- Performed quality assurance on systems to confirm optimal performance.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Education
Bachelor of Science - Engineering
The University of Texas At Arlington
Arlington, TXSkills
- Circuit layouts
- Facility order interpretation
- Structured cabling
- Testing procedures
- Schematics reading
- Technical training
- Troubleshooting
- Routine Inspections
- Operating systems
- Advanced troubleshooting
- Equipment maintenance
- Information security
Certification
Comp Tia Networking and A+
VSCS and VTABS
WAAS
CM 300/350
Timeline
ATSS Communications Tech
FAA
09.1998 - Current
Bachelor of Science - Engineering
The University of Texas At Arlington
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