William Coleman
Purvis
Summary
Dynamic Operations Manager with extensive experience at Mississippi Army National Guard, and proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance. Proficient in MS Office, I foster collaborative communication and empower teams to drive service excellence and accountability.
Overview
25
25
years of professional experience
Work History
Operations Manager (Sergeant Major)
MS Army National Guard
11.2024 - Current
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Implemented process improvements that streamlined operational workflows and reduced delays.
- Facilitated effective communication between stakeholders to align objectives and resources.
- Managed budget allocations to optimize resource utilization and minimize waste.
- Trained and mentored junior personnel to foster professional development and leadership skills.
Operations Manager (Sergeant Major)
MS Army National Guard
07.2022 - 10.2024
- Directed cross-functional teams to achieve strategic goals and enhance collaboration.
- Evaluated operational processes for compliance with military standards and regulations.
- Conducted risk assessments to identify potential disruptions and develop contingency plans.
- Streamlined reporting processes to enhance transparency and decision-making efficiency.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Operations Manager (Sergeant Major)
MS Army National Guard
10.2019 - 06.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Education
Bachelor of Science - Individualized Studies
Charter Oak State College
New Britain, CT05-2004
Associate of Arts - General Studies
Itawamba Community College
Fulton, Mississippi, MS05-1990
Skills
- Strategic issue analysis
- Effective team leadership
- Resource allocation coordination
- Service excellence
- Planning and implementation
- Implementation of policies
- Performance evaluation
- Proficient in MS Office
- Collaborative communication skills
Timeline
Operations Manager (Sergeant Major)
MS Army National Guard
11.2024 - Current
Operations Manager (Sergeant Major)
MS Army National Guard
07.2022 - 10.2024
Operations Manager (Sergeant Major)
MS Army National Guard
10.2019 - 06.2022
Bachelor of Science - Individualized Studies
Charter Oak State College
Associate of Arts - General Studies
Itawamba Community College