William Colson
Tacoma,WA
Summary
Resourceful and detail-oriented with a positive demeanor. Proficient in using power tools and ensuring customer satisfaction. Proven ability to manage multiple projects simultaneously while maintaining high attention to detail. Experience in various roles, including retail management with direct reports (leader of teams), balance reconciliation, product and supply management , business loss prevention. Strong customer service skills and possesses a strong work ethic and is committed to delivering exceptional results. Dedicated and adaptable professional with a proactive attitude with a learner mind set. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Window Installer
Lake Washington Windows & Doors
Renton, WA
08.2021 - 03.2023
- Install windows in homes, ensuring precise fit and alignment
- Use power tools for efficient window removal and installation
- Follow safety protocols to maintain a secure work environment
- Measure openings accurately to determine correct window sizes
- Maintain clean job sites, leaving them spotless post-installation
- Executed precise measurements and custom trim fabrication while maintaining rigorous quality standards and site cleanliness protocols
Auto Detailer/Lot Attendant
Sunset Chevrolet
Sumner, WA
04.2020 - 08.2021
- Detailed used cars for sales lot, enhancing vehicle presentation and customer appeal
- Promoted to lot attendant within six months, showcasing reliability and work ethic
- Inspected new car arrivals for damage, ensuring quality and readiness for sale
- Organized and maintained parking lot, optimizing vehicle flow and space utilization
- Implemented systematic parking procedures that enhanced customer experience and optimized dealership operations
Manager in Training
McDonald's
Parkland, WA
08.2019 - 04.2020
- Managed shift operations, enhancing team efficiency and customer satisfaction
- Achieved rapid proficiency in all roles, supporting management and operations
- Delivered superior customer service, optimizing order accuracy and speed
- Ensured compliance with health standards, maintaining a clean work environment
- Collaborated with team to meet daily sales goals, boosting overall performance
- Streamlined drive-through operations and mastered multiple stations while training for management role, demonstrating rapid skill acquisition and leadership potential
Delivery Driver
Dominos
Parkland, WA
05.2019 - 08.2019
- Deliver pizzas swiftly, ensuring customer satisfaction and timely service
- Maintain delivery records and handle customer payments accurately
- Familiarize with local routes to optimize delivery efficiency
- Ensure all items meet quality standards before customer handover
- Streamlined delivery routes to optimize time efficiency while maintaining food quality standards, building strong customer relationships and local area expertise
Loss Prevention Agent
SEB Security
Seattle, WA
08.2018 - 03.2019
- Monitored and reported theft attempts, ensuring detailed documentation for legal use
- Collaborated with team to enhance store security, reducing theft incidents
- Coordinated with law enforcement to address security breaches effectively
- Utilized surveillance tools to identify and prevent potential theft activities
Checker
Safeway
Puyallup, WA
09.2017 - 08.2018
- Operated cash register, ensuring accurate transactions and balanced cash drawer
- Assisted customers with locating items and completing orders efficiently
- Managed self-checkout operations and assisted in closing procedures
- Trained new cashiers on transaction handling and customer service
- Collaborated with managers to secure tills and close registers
Shipping Clerk
Dillanos Coffee Roasters
Sumner, WA
06.2017 - 09.2017
- Processed and packed orders with precision, ensuring accurate labeling and secure shipment
- Conducted thorough inventory checks, aligning stock records to maintain accuracy
- Supported implementation of new shipping procedures, improving efficiency measurably
Shift manager
Arby's
Puyallup, WA
07.2016 - 06.2017
- Managed closing shifts, ensuring nightly inventory checks and accurate financial records
- Trained new hires, fostering adherence to company standards and improving service quality
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty
- Optimized staffing with weekly schedules, aligning with sales forecasts
- Monitored sales and labor reports hourly, maintaining operational efficiency
- Led restaurant operations, streamlined inventory management, and implemented efficient scheduling system while mentoring staff and ensuring exceptional service standards
Skills
- Attention to detail
- Point Of Sale Operation
- Power tools and Hand tools
- CCTV
- Customer service
- Effective Time Management
- Entry door installation
- French door installation
- Sliding door installation
- Manual transmission proficiency
- Residential Glass Installation
- Organizational skills
Timeline
Window Installer
Lake Washington Windows & Doors
08.2021 - 03.2023
Auto Detailer/Lot Attendant
Sunset Chevrolet
04.2020 - 08.2021
Manager in Training
McDonald's
08.2019 - 04.2020
Delivery Driver
Dominos
05.2019 - 08.2019
Loss Prevention Agent
SEB Security
08.2018 - 03.2019
Checker
Safeway
09.2017 - 08.2018
Shipping Clerk
Dillanos Coffee Roasters
06.2017 - 09.2017
Shift manager
Arby's
07.2016 - 06.2017
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