William Conaway
Burlington,NJ
Summary
A hardworking and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. A well-structured individual looking for new opportunities to build up experience in the workforce. A great multitasking individual who enthusiastically completes assignments, and willing to work any available shift.
Overview
11
11
years of professional experience
Work History
Toll Collector
Burlington County Bridge Commission
05.2022 - 07.2023
- Expedited traffic flow by swiftly processing transactions, reducing wait times for motorists.
- Communicated to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Achieved operational efficiency by adhering to established protocols for opening and closing the booth daily.
- Addressed customer concerns and inquiries, providing information on toll rates, policies, and available payment options.
- Operated toll collection equipment and processed toll payments accurately.
- Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.
- Upheld company standards for professional demeanor, consistently delivering courteous service under all circumstances.
- Maintained high levels of accuracy in data entry tasks, ensuring proper documentation of vehicle types and fees collected.
- Promoted safety awareness among motorists through clear signage displays and timely updates on road conditions when necessary.
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Developed skills in conflict resolution while addressing disputes regarding fare discrepancies or other customer complaints.
- Operated cash register to record transactions accurately and efficiently.
XL Warehouse Associate
Amazon
07.2022 - 03.2023
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Sortation Associate
Amazon
06.2021 - 08.2021
- Performed well during first and second shift rotations.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Lifted 50+ pounds using safety lifting belt.
- Operated relevant equipment to move large quantities of merchandise.
- Stood/walked for up to 10-12 hours, and frequently push, pull, squat, bend, and reach
- Received incoming inventory and moving inventory as required
- Pulled and picked product as directed
- Worked in sortation area to pack cases
- Processed VAS (Value Added Services) as needed
- Prepared orders for shipment and processing orders for returns
- Sorted, scanned, and stacked packages on pallets
- Used technology like scanners, computers, and handheld printers
- Sorted packages onto pallets and using a handheld electronic scanner to scan packages
- Manually wrapped pallets with shrink-wraps and using a pallet jack
Field Technician
Atlas Technical Consultants
06.2019 - 08.2019
- Performed annual service visits and completed preventative maintenance on all systems.
- Limited process gaps by accurately training teams on equipment usage best practices.
- Utilized safety practices with no complaints or accidents.
- Managed all on-site and off-site installation, repair, maintenance and test tasks.
- Operated all hand tools and power equipment according to company safety procedures.
- Interacted with all necessary partners including vendors, upper management and peers.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Properly completed work reports for each field visit.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Tagged and actively recorded data for maintenance repairs to be made at a later date
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed team communications and information for travel and work meetings.
Assistant Janitor (Summer)
Somerset County Public School System
06.2012 - 08.2014
- Established and maintained clean and comfortable environments in hallways, classrooms, and offices buildings by vacuuming, cleaning windows and dusting.
- Assisted with special facility events by preparing rooms and transporting supplies.
- Helped outside crew complete grounds maintenance tasks such as trimming bushes and removing debris.
- Manually lifted supplies, equipment and heavy furniture.
- Scrubbed, top-coated, buffed and varnished hard floors.
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff
Education
Bachelor of Science - Accounting
Elizabeth City State University
Elizabeth City, NC05.2025
High School Diploma -
Burlington City High School
Burlington, NJ2018
Skills
- Inventory management
- Facilities maintenance
- Safety-oriented
- Data management
- Materials preparation
- Strong verbal communication
- Extremely organized
- Data collection
- Data analysis and assessments
- Project leadership
- Team Management
- Teamwork
- Money Handling
- Dependability
- Records Maintenance
- Basic accounting
- Customer Assistance
- Adaptability and Flexibility
- Active Listening
Affiliations
- New Jersey Boys State Alumni 2017
- Member, Sons of The American Legion, 2012 to Current
Timeline
XL Warehouse Associate
Amazon
07.2022 - 03.2023
Toll Collector
Burlington County Bridge Commission
05.2022 - 07.2023
Sortation Associate
Amazon
06.2021 - 08.2021
Field Technician
Atlas Technical Consultants
06.2019 - 08.2019
Assistant Janitor (Summer)
Somerset County Public School System
06.2012 - 08.2014
Bachelor of Science - Accounting
Elizabeth City State University
High School Diploma -
Burlington City High School
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