William Conaway
Burlington,NJ
Summary
A hardworking and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. A well-structured individual looking for new opportunities to build up experience in the workforce. A great multitasking individual who enthusiastically completes assignments, and willing to work any available shift.
Overview
11
11
years of professional experience
Work History
Toll Collector
Burlington County Bridge Commission
Burlington, NJ
05.2022 - 07.2023
- Expedited traffic flow by swiftly processing transactions, reducing wait times for motorists.
- Communicated to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Achieved operational efficiency by adhering to established protocols for opening and closing the booth daily.
- Addressed customer concerns and inquiries, providing information on toll rates, policies, and available payment options.
- Operated toll collection equipment and processed toll payments accurately.
- Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.
- Upheld company standards for professional demeanor, consistently delivering courteous service under all circumstances.
- Maintained high levels of accuracy in data entry tasks, ensuring proper documentation of vehicle types and fees collected.
- Promoted safety awareness among motorists through clear signage displays and timely updates on road conditions when necessary.
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Developed skills in conflict resolution while addressing disputes regarding fare discrepancies or other customer complaints.
- Operated cash register to record transactions accurately and efficiently.
XL Warehouse Associate
Amazon
East Windsor, NJ
07.2022 - 03.2023
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Sortation Associate
Amazon
Robbinsville, NJ
06.2021 - 08.2021
- Performed well during first and second shift rotations.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Lifted 50+ pounds using safety lifting belt.
- Operated relevant equipment to move large quantities of merchandise.
- Stood/walked for up to 10-12 hours, and frequently push, pull, squat, bend, and reach
- Received incoming inventory and moving inventory as required
- Pulled and picked product as directed
- Worked in sortation area to pack cases
- Processed VAS (Value Added Services) as needed
- Prepared orders for shipment and processing orders for returns
- Sorted, scanned, and stacked packages on pallets
- Used technology like scanners, computers, and handheld printers
- Sorted packages onto pallets and using a handheld electronic scanner to scan packages
- Manually wrapped pallets with shrink-wraps and using a pallet jack
Field Technician
Atlas Technical Consultants
Burlington, NJ
06.2019 - 08.2019
- Performed annual service visits and completed preventative maintenance on all systems.
- Limited process gaps by accurately training teams on equipment usage best practices.
- Utilized safety practices with no complaints or accidents.
- Managed all on-site and off-site installation, repair, maintenance and test tasks.
- Operated all hand tools and power equipment according to company safety procedures.
- Interacted with all necessary partners including vendors, upper management and peers.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Properly completed work reports for each field visit.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Tagged and actively recorded data for maintenance repairs to be made at a later date
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed team communications and information for travel and work meetings.
Assistant Janitor (Summer)
Somerset County Public School System
Eden, MD
06.2012 - 08.2014
- Established and maintained clean and comfortable environments in hallways, classrooms, and offices buildings by vacuuming, cleaning windows and dusting.
- Assisted with special facility events by preparing rooms and transporting supplies.
- Helped outside crew complete grounds maintenance tasks such as trimming bushes and removing debris.
- Manually lifted supplies, equipment and heavy furniture.
- Scrubbed, top-coated, buffed and varnished hard floors.
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff
Education
Bachelor of Science - Accounting
Elizabeth City State University
Elizabeth City, NC05.2025
High School Diploma -
Burlington City High School
Burlington, NJ2018
Skills
- Inventory management
- Facilities maintenance
- Safety-oriented
- Data management
- Materials preparation
- Strong verbal communication
- Extremely organized
- Data collection
- Data analysis and assessments
- Project leadership
- Team Management
- Teamwork
- Money Handling
- Dependability
- Records Maintenance
- Basic accounting
- Customer Assistance
- Adaptability and Flexibility
- Active Listening
Affiliations
- New Jersey Boys State Alumni 2017
- Member, Sons of The American Legion, 2012 to Current
Timeline
XL Warehouse Associate
Amazon
07.2022 - 03.2023
Toll Collector
Burlington County Bridge Commission
05.2022 - 07.2023
Sortation Associate
Amazon
06.2021 - 08.2021
Field Technician
Atlas Technical Consultants
06.2019 - 08.2019
Assistant Janitor (Summer)
Somerset County Public School System
06.2012 - 08.2014
Bachelor of Science - Accounting
Elizabeth City State University
High School Diploma -
Burlington City High School