William Conner
American Fork
Summary
Proven leader in operations and project management, I excelled at Jones Mechanical, Inc., driving process improvements and fostering team efficiency. Skilled in supply chain management and labor relations, I significantly enhanced productivity and operational quality. My strategic planning and effective communication led to successful project completions and robust customer relationships.
Overview
21
21
years of professional experience
Work History
Operations Executive
Jones Mechanical, Inc.
12.2017 - 05.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
Operations Manager
Jones Mechanical, Inc.
05.2012 - 12.2017
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Interacted well with customers to build connections and nurture relationships.
HVAC Project Manager
Jones Mechanical, Inc.
01.2004 - 05.2012
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
HVAC Installer/Technician
Jones Mechanical, Inc.
07.2002 - 01.2004
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Education
Bachelor of Science - Construction Management
Brigham Young University
Provo, UT12.2006
Skills
- Operations Management
- Customer Relations
- Supply Chain Management
- Purchasing and Planning
- Employee Relations
Timeline
Operations Executive
Jones Mechanical, Inc.
12.2017 - 05.2023
Operations Manager
Jones Mechanical, Inc.
05.2012 - 12.2017
HVAC Project Manager
Jones Mechanical, Inc.
01.2004 - 05.2012
HVAC Installer/Technician
Jones Mechanical, Inc.
07.2002 - 01.2004
Bachelor of Science - Construction Management
Brigham Young University
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