William Contreras
New York
Summary
Dedicated security professional with a strong focus on maintaining safety and control within the building. Proven ability to respond effectively in emergencies, monitor access control, and enhance patient experiences through proactive communication and vigilance.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Security Officer/Fire Guard
New York Life Insurance/Securitas
New York
01.2023 - Current
- Maintained building safety and security by monitoring access control and verifying identification.
- Conducted surveillance monitoring and documented daily events to ensure accurate record-keeping.
- Patrolled building and communicated with guards via radio, ensuring rapid response to emergency situations.
- Coordinated occupant evacuations during drills and emergencies to uphold safety protocols.
- Executed fire watch to monitor entrances and exits, ensuring no unauthorized entry.
Door Attendant/Patient Assistant
Sloan Kettering Cancer Center/Hospital
New York
01.2019 - 01.2023
- Greeted and supported patients by providing essential information for their care.
- Facilitated patient check-in by providing access cards to new patients and their caregivers.
- Assisted patients by providing wheelchair transport between floors and securing transportation upon request.
- Documented daily issues and ensured a safe, welcoming environment for patients.
Porter/Housekeeping
Vanguard Cleaning Services Inc
New York
01.2016 - 01.2019
- Interacted with visitors and staff in a friendly manner, enhancing overall guest experience.
- Ensured room cleanliness and maintained fully stocked bathrooms to ensure guest satisfaction.
- Managed inventory and ordered cleaning supplies while adhering to cleanliness standards.
Education
Bachelor of Arts -
John Jay College of Criminal Justice
New York, NY01-2016
Skills
- Security Certifications
- Surveillance Monitoring
- Emergency Preparedness
- Bilingual
- Data Entry
- Conflict Resolution
- Emergency Response Training
- Access Control
- Incident Reporting
- First Aid Training
- Microsoft Office Suite
- Driver's License
Languages
Spanish
Professional
Certification
- Patient Care Technician- New York - 2024
Timeline
Security Officer/Fire Guard
New York Life Insurance/Securitas
01.2023 - Current
Door Attendant/Patient Assistant
Sloan Kettering Cancer Center/Hospital
01.2019 - 01.2023
Porter/Housekeeping
Vanguard Cleaning Services Inc
01.2016 - 01.2019
Bachelor of Arts -
John Jay College of Criminal Justice
References
Reference upon Request