Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

William Cook

Myrtle Beach,SC

Summary

Seasoned Driver Trainer and business owner with a proven track record at Thomas Concrete, enhancing driver safety and reducing accident rates through comprehensive education. Expert in defensive driving and managing customer needs, I excel in creating cohesive team environments and driving operational excellence. Achieved significant improvements in customer satisfaction and efficiency.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Driver Trainer

Thomas Concrete
03.2023 - Current
  • Identified driver training needs to make recommendations to manager.
  • Developed tailored training programs for individual drivers, addressing specific areas of improvement.
  • Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
  • Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
  • Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
  • Reduced accident rates within the company through comprehensive driver education and evaluation.

Owner

C&C All Around Maintenance
03.2016 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.

Driver

Clayton Concrete
06.2005 - 03.2018
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed all relevant traffic laws and safety regulations.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Education

Business Management - Business

Mercer County Community College
Trenton, NJ

Skills

  • Defensive driving
  • Driver assessment
  • Managing customer needs
  • Emergency procedures
  • Accident prevention
  • Maintaining compliance
  • Fuel efficiency
  • Student assessment
  • Vehicle inspection
  • Route planning
  • Planning routes
  • Traffic laws expertise
  • Inspecting trucks
  • Backing procedures
  • Updating logs
  • DOT requirements
  • Assisting drivers
  • Safe driving techniques

Accomplishments

CRMCA 2024 I won the Concrete driver rodeo for South Carolina

NRMCA 2024 I came in fifth place in the nation for the driver rodeo

Certification

Smith system driving school

Timeline

Driver Trainer

Thomas Concrete
03.2023 - Current

Owner

C&C All Around Maintenance
03.2016 - 01.2023

Driver

Clayton Concrete
06.2005 - 03.2018

Business Management - Business

Mercer County Community College

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William Cook