William Cook
Philadelphia,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Housekeeping/collecting Carts
Toys"R"Us
10.1993 - 04.2002
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Housekeeping
McDonald's
08.1989 - 03.1990
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Martin Luther King
06.1993
Skills
- Task organization
- Customer service
- Team collaboration
- Problem resolution
- Quality assurance
- Performance evaluation
- Process improvement
- Time management
- Problem-solving
- Friendly, positive attitude
- Calm under pressure
Timeline
Housekeeping/collecting Carts
Toys"R"Us
10.1993 - 04.2002
Housekeeping
McDonald's
08.1989 - 03.1990
High School Diploma -
Martin Luther King
Similar Profiles
Daniel BRADFORDDaniel BRADFORD
3rd Year Light Vehicle Mechanical Apprentice at TOYS3rd Year Light Vehicle Mechanical Apprentice at TOYS
Meryem NakadMeryem Nakad
Social media manager (freelance) at Coconut toys & fancy toys dressSocial media manager (freelance) at Coconut toys & fancy toys dress
Maxime SchepensMaxime Schepens
Technicien automobile at Toyota Toys MotorsTechnicien automobile at Toyota Toys Motors
Rachel WatersRachel Waters
Sales Associate at Toys to TreasureSales Associate at Toys to Treasure
Esta AkoyEsta Akoy
Financial Advisor/Analyst at Confidential Insurance ServicesFinancial Advisor/Analyst at Confidential Insurance Services