William Cotton III
Signal Hill,California
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.
Overview
37
37
years of professional experience
Work History
Line Attendant
Manpower Staffing
03.2024 - 07.2024
- Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
- Improved production line efficiency by monitoring equipment performance and promptly addressing any issues.
- Assisted in reducing downtime by performing routine maintenance on machinery and replacing worn parts as necessary.
- Supported continuous improvement initiatives by actively participating in brainstorming sessions and implementing suggestions from management.
Intern
Berkshire Hathaway HomeServices
01.2022 - 01.2024
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
State Coordinator
US Best Repairs Inc
02.2015 - 12.2022
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Utilized proactive communication abilities to resolve employment-related disputes
- Implemented project management techniques to overcome obstacles and increase team productivity
- Conducted ongoing reviews of program financial systems to assess cost control measures
- Managed over 50 customer calls per day
- Increased production by over 40 percent
Medical Claims Processor
Syndicated Office Systems/Tenet Healthcare
02.1998 - 09.2015
- Assessed medical claims for compliance with regulations and corrected discrepancies
- Determined appropriateness of payers to protect organization and minimize risk
- Monitored and updated claims status in claims processing system
- Used administrative guidelines as resource or to answer questions when processing medical claims
- Processed over 80 claims per day
- Accessed claims in over 92 hospitals owned and operated by Tenet Healthcare
Intermediate Typist Clerk
LA/USC Medical Center, City of
06.1987 - 02.1998
- Completed data entry of Medical Records and Doctor Dictation information each day
- Accepted dictated notes and produced professional documents with outlined information
- Transcribed meeting minutes into digital format and stored in data repository
- Interacted with public on phone and at reception desk to answer questions and resolve issues
- Worked in every office that processed medical records from tEmergency room to birth records
- Real Estate
- Worked at a property preservation company submitting bids on foreclosed properties using Major Banks software Bank of America and Wells Fargo
Education
CAP - Certified Administrative Professional -
Associate of Arts - Real Estate
Cerritos College
06.2023
Skills
- IBM Domino
- Customer Service
- Schedule Management
- Business Development
- Organization skills
- Patient scheduling software
- Team Leadership
- Interpersonal Communication
- Electronic Medical Record Systems
- Active listening skills
- Computer Skills
Timeline
Line Attendant
Manpower Staffing
03.2024 - 07.2024
Intern
Berkshire Hathaway HomeServices
01.2022 - 01.2024
State Coordinator
US Best Repairs Inc
02.2015 - 12.2022
Medical Claims Processor
Syndicated Office Systems/Tenet Healthcare
02.1998 - 09.2015
Intermediate Typist Clerk
LA/USC Medical Center, City of
06.1987 - 02.1998
CAP - Certified Administrative Professional -
Associate of Arts - Real Estate
Cerritos College
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