Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Crawford

Ramsey,MN

Summary

Highly Motivated Operations Executive with experience working with multi-disciplinary teams. Driven to improve efficiency and build strong, effective teams.

Overview

28
28
years of professional experience

Work History

Vice President, Specialty Operations

Option Care
Bannockburn, IL
07.2020 - 03.2023
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Centralized clinical management and dispensing for several Neurology products
  • Worked closely with Pharma Partners to roll out new products to the Network
  • Worked closely with Payers to transition patients both to and from other providers

Vice President of Operations

Walgreen's Infusion Services/OptionCare
Bannockburn, IL
11.2014 - 07.2020
  • Oversaw operations at 16 Infusion Pharmacies
  • Transitioned sites onto a new computer platform after separation from Walgreens
  • Converted all sites to a Courier model for deliveries
  • Oversaw clean room modifications in several sites
  • Responsible for 313M in annual Revenue and 38M in annual EBITDA
  • Boosted company profits by optimizing performance strategies and increasing efficiency.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.

SVP, Field Operations

Triad Isotopes
Orlando, FL
09.2012 - 11.2014
  • Spearheaded Triad HD, resulting in a savings of 4 million dollars annually
  • Responsible for oversight of all Pharmacy Operations, as well as Fleet, Logistics, Procurement and Facilities
  • Managed Capital Budget of 8 million annually
  • Improved EBITDA by 6 million dollars in first full year on the job
  • Implemented training program for pharmacy managers in conjunction with Human Resources

VP Facilities

Triad Isotopes
Orlando, FL
02.2012 - 09.2012
  • Designed and built two new Radiopharmacies with full clean rooms
  • Successfully managed 8M Capital Budget, remaining under budget
  • Created new standardized floor plans and finish book for Greenfield locations

Area Vice President, Operations

Triad Isotopes
Orlando, FL
05.2011 - 02.2012
  • Managed operations at 7 Radiopharmacies, in 5 states
  • Improved operational efficiency in all sites and improved SGA by 3%.
  • Successfully converted all sites from outsourced couriers to company driver model

Group Vice President

Triad Isotopes
Orlando, FL
05.2010 - 02.2012
  • Managed both Sales and Operations in 6 markets
  • Increased EBITDA in group by 3% by improving product efficiency and adding new business
  • Decreased COGS by 2%
  • Fostered relationships with Physician Thought Leaders in the area

Regional Operations Manager

Covidien
St. Paul, MN
10.2007 - 05.2010
  • Managed operations at 7 pharmacies in the Western US
  • Improved EBITDA by 5% over tenure *
  • Had the best COGS utilization in the entire pharmacy network
  • Created lab worker staffing model that allowed a full courier outsourcing

Pharmacy Manager

Covidien
St. Paul, MN
06.1999 - 10.2007
  • Annually one of the top pharmacy performers in the network
  • Received Pharmacy of the year in 2006
  • Created automated reporting of inventory and EFG with Corporate Controller
  • Implemented new computer system and trained several other pharmacies on its use

Staff Pharmacist/Radiation Safety Officer

Mallinckrodt
Toledo, OH
06.1995 - 06.1999
  • Responsible for filling prescriptions, overseeing driver staff and interacting with customers on a daily basis
  • Managed the radiation safety program for 4 years, receiving zero violations or fines from any regulatory agency
  • Worked with IT team to help develop new pharmacy computer system requirements

Education

Bachelor of Science - Pharmacy

Purdue University
1989

Skills

  • Strategic Planning
  • Team Leadership
  • Workflow Planning
  • Multi-unit Operation Management
  • Vision
  • Expense Control
  • Inventory Control
  • Change Management
  • Performance reporting
  • Business growth and marketing strategies
  • Multidisciplinary collaboration
  • Cost reduction and containment
  • Market trends and analysis
  • Proposals and presentations
  • Training and mentoring
  • Continuous improvements

Accomplishments

Operations Management:

  • Created and implemented a volume based staffing model across a large network of pharmacies
  • Managed team of multi-disciplinary individuals
  • Implemented programs to decrease the cost of goods, leading to a net savings of over 8 million dollars annually
  • Initiated a model pharmacy program to improve and standardized procedures
  • Successfully integrated 4 new Infusion Pharmacies into existing network
  • Completed transformation of technology platform over 16 sites
  • Successfully integrated Specialty Pharmacy Patients from an acquisition
  • Centralized clinical management and dispensing of several Neurology Products

Timeline

Vice President, Specialty Operations

Option Care
07.2020 - 03.2023

Vice President of Operations

Walgreen's Infusion Services/OptionCare
11.2014 - 07.2020

SVP, Field Operations

Triad Isotopes
09.2012 - 11.2014

VP Facilities

Triad Isotopes
02.2012 - 09.2012

Area Vice President, Operations

Triad Isotopes
05.2011 - 02.2012

Group Vice President

Triad Isotopes
05.2010 - 02.2012

Regional Operations Manager

Covidien
10.2007 - 05.2010

Pharmacy Manager

Covidien
06.1999 - 10.2007

Staff Pharmacist/Radiation Safety Officer

Mallinckrodt
06.1995 - 06.1999

Bachelor of Science - Pharmacy

Purdue University

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